Sahra Hainke

Founder and CEO at Mindful PS&C GmbH (Mindful Matcha)
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Contact Information
us****@****om
(386) 825-5501
Location
DE
Languages
  • Englisch -
  • Französisch -

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5.0

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Laura Khalili

S

Arne Lutsch

I have worked with Sahra on a German Outbound project within my role as International Sales Specialist. She added real value through good project management enabling us to close Mobile Voice, Fixed Line, MPLS and Office Net across four countries; a great asset to my virtual team. Well done Sahra.

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Credentials

  • Professional Scrum Master™ I (PSM I)
    Scrum.org
    Aug, 2020
    - Oct, 2024
  • NLP-Coach
    DVNLP
    Nov, 2018
    - Oct, 2024
  • NLP-Practitioner
    DVNLP

Experience

    • Germany
    • Food and Beverage Services
    • 1 - 100 Employee
    • Founder and CEO
      • Feb 2020 - Present
    • Software Development
    • 1 - 100 Employee
    • Interims Manager
      • Jan 2018 - Present
    • Director Sales Steering - Europe Central DACHL
      • Mar 2016 - Oct 2017

      Reporting to senior leadership team (CSO; Chief Sales Officer); responsible for disciplinary and technical leadership of the sales steering, sales controlling and the CRM Team. Sales Steering responsibilities: Sales target planning, analytics of market potential, sales performance, and customer value analytics; using steering instruments like campaigns, commissioning and performance reviews Sales Controlling responsibilities: Regular management reporting as well as performance reporting for the whole sales organisation CRM responsibilities: Process and project management for strategic development of the CRM system Microsoft Dynamics, change management in terms of ensuring acceptance of the system by sales reps, quality- and test management, business and change request definition as well as first level support for all CRM users Achievements: Definition of team vision and implementation of team strategy; alignment of sales and strategic company targets; establishment of regular management report and forecasting; secured 2.6m€ budget (including four more FTEs) for further feature developments like lead- and campaign management and process automation within the CRM system

    • Germany
    • Business Consulting and Services
    • 1 - 100 Employee
    • Group Leader Performance Management and Planning
      • Jun 2015 - Feb 2016

      Responsible for the disciplinary and technical leadership of the group Performance Management and Planning with 5 FTEs; In charge of planning the sales targets of Enterprise Sales and distribution and ensuring the achievement of the defined targets (KPIs) of the Enterprise Sales channels through Performance Management; Exploitation of market opportunities through flexible response to competitors and market requirements; Prioritisation and steering the sales measures with the highest business impact; taking into account the organizational relationships and a 360° perspective; Derivation of countermeasures in case of insufficient sales performance, as well as developing measures for margin oriented sales management Achievements: Definition of team vision and implementation of team strategy as well as introduction of scrum; Implementation of standards for the planning and performance measurement process; development of a performance management tool with the aim of steering sales towards growth

    • Marketing Manager
      • Nov 2013 - May 2015

      Responsible for the go to market activities for all landline fixed net products within the Enterprise Channel Marketing Team (B2B)Achievements: - Very successful campaign "Acquisition ZV Fixed" (an additional agreement which still enables sales to close customer deals faster without an individual pricing process) which led to increase sales numbers by 36%; - Introduction of an upgrade process to enable proactive contract renewals, save internal costs and increase customer satisfaction; - Publication of "OSL contract" (the OSL agreement is a contingent agreement between Vodafone and Deutsche Telekom in order to switch customers faster and with an extra service level); With the introduction of the “OSL contract” utilisation rate increased from 61% to 95% and contributes to the net promotor score (NPS); - Successful launch of new Enterprise IP product as well as introduction of "IP ALA Campaign" (a campaign for the B2B IP product with separate price points) in order to steer strategically towards the high potential market of IP; The launches of all campaigns were possible due to strong collaboration with Finance, Sales Management, Product Marketing, Commissioning, Operations, Technology and Legal departments

    • Area Manager
      • Apr 2013 - Oct 2013

      Responsible for the acquisition of new customers and retention of existing customers, turnover responsibility of 2.7m€Achievements: customer base turnover increased by 2% and new generated total contract value of 1.3m€ within six month

    • International Account Manager
      • Mar 2013 - Oct 2013

      Simultaneously being an Area Manager for SME (Small Medium Enterprises; Companies with 49-499 employees) acting as a specialist “strategic support” for around 40 other Account Manager/Area Manager helping them to win international dealsAchievements: Through “C-Level Selling”, “Strategic Account Management” and “Winning Complex Sales” contract initiations have been accelerated with the top three prospects

    • Account Manager Small & Medium Enterprises
      • May 2010 - Mar 2013

      Responsible for acquisition of new customers within the “Small Medium Enterprises” segment (companies with 49-499 employees)Achievement: German outbound project, closed mobile voice, fixed line, MPLS and office net across four countries with total contract value of 1.4m€ Certification: Top Team FJ 2011/2012 (Ranked 6 out of 117 Account Managers)

    • Intern; Global Business Product Management
      • Jan 2009 - Mar 2009

      Communications and distributions activities, preparing product market launches as well as creating cross-national KPI dashboard for the built-in mobile broadband market Achievements: Product launch for Germany, KPI dashboard used by Exec Management Communications and distributions activities, preparing product market launches as well as creating cross-national KPI dashboard for the built-in mobile broadband market Achievements: Product launch for Germany, KPI dashboard used by Exec Management

    • Intern; Enterprise Marketing Business Partner
      • Jul 2008 - Sep 2008

      Communication and go to market activities in the area of Channel Marketing, preparing sales promotions, measuring success of promotions Achievements: Set up road show for business partners, optimisation of sales database Communication and go to market activities in the area of Channel Marketing, preparing sales promotions, measuring success of promotions Achievements: Set up road show for business partners, optimisation of sales database

    • Motor Vehicle Manufacturing
    • 1 - 100 Employee
    • Intern; Procurement of purchased parts for the T5
      • Jan 2007 - Mar 2007

      Independent monitoring of purchased parts; inventory management Achievement: Analysed and optimized the process of return of empties Independent monitoring of purchased parts; inventory management Achievement: Analysed and optimized the process of return of empties

Education

  • Ashridge Executive Education, Hult International Business School
    Summer Program, Leading in a VUCA World
    2016 - 2016
  • Hult International Business School
    London Campus Executive MBA, EMBA
    2013 - 2015
  • Fachhochschule für die Wirtschaft Hannover
    Bachelor of Arts (B.A.), International Management
    2006 - 2009

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