Experience

MARKS MAINTENANCE

• United States
• Hospitality
• 1 - 100 Employee

• Customer Service Representative

  • Nov 2019 - Present

  Improve operational efficiencies, managing work requests, new orders, pricing, and changes while coordinating logistics to verify delivery dates. Trained and mentored administrative staff members in company policies, daily task execution and industry best practices. Maintained impeccable office organization to support efficiency, professionalism, and performance objectives. Elevated customer satisfaction ratings by resolving client and case issues effectively. Improve operational efficiencies, managing work requests, new orders, pricing, and changes while coordinating logistics to verify delivery dates. Trained and mentored administrative staff members in company policies, daily task execution and industry best practices. Maintained impeccable office organization to support efficiency, professionalism, and performance objectives. Elevated customer satisfaction ratings by resolving client and case issues effectively.



Wipro

• India
• IT Services and IT Consulting
• 700 & Above Employee

• Human Resources Manager