Jira Admin

• Sep 2022 - Present

JIRA Administrator

• Mar 2022 - Sep 2022

• Excellent understanding of User Management (Add users, groups and manage access request.) • Created Issues and Issue Types as per project requirement. • Familiar with project template. • Created and modified JIRA workflows and Advance workflow as per project and team requirement. • Created screens, custom fields and schemes. • Understanding of notification and permissions. • Knowledge on JQL filters and Basic filter. • Created Dashboard using different types of gadgets. • Managing user permissions for tools according to the needs of projects and teams. • Familiar with marketplace apps. • Hands on experience to design new configuration suit as per the needs of different teams and projects. • Knowledge on time tracking, Issue linking, statuses, resolution and priorities. • Understanding of Project roles, global permissions, announcement banner and look and feel. • Familiar with JSM [ JIRA SERVICE MANAGEMENT] • Knowledge on bulk edit and subscriptions. • Understanding of performing data backups for JIRA Site. • Familiar with Kanban, Scrum and Agile Methodology • Familiar with installation of server. Show less

Mortgage Loan Processor

• Dec 2017 - Dec 2020

Document indexing, versioning, extraction. Document indexing, versioning, extraction.