Sahil-Ali Dhansi

Customer Service Representative at Summitt Energy
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Contact Information
Location
Greater Toronto Area, Canada, CA
Languages
  • Urdu -
  • English -

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Experience

    • Canada
    • Oil and Gas
    • 100 - 200 Employee
    • Customer Service Representative
      • Apr 2019 - Present

      As CSR at Summitt Energy. I: - enroll, cancel & reinstate new & existing accounts - do rate change & quote rate - explain bills - Lodge Customers' complaint - Provide products/services information details over the phone - Handle at an average of back to back +/-30 calls per day. As CSR at Summitt Energy. I: - enroll, cancel & reinstate new & existing accounts - do rate change & quote rate - explain bills - Lodge Customers' complaint - Provide products/services information details over the phone - Handle at an average of back to back +/-30 calls per day.

    • Sales Associate
      • Aug 2011 - Mar 2019

      Duties: • Customer Service • Price factoring • Inventory Management • Displayed and presentation of the merchandises • Managed Cash register. Managed P.O.S system • Products Positioning/Repositioning • Highlighted items of the week/hot items Cost figuring Managed OLG Lottery terminal Duties: • Customer Service • Price factoring • Inventory Management • Displayed and presentation of the merchandises • Managed Cash register. Managed P.O.S system • Products Positioning/Repositioning • Highlighted items of the week/hot items Cost figuring Managed OLG Lottery terminal

    • Singapore
    • Packaging and Containers Manufacturing
    • 1 - 100 Employee
    • Sales Associate & Sourcer
      • Mar 2006 - Apr 2011

      Dealt in the International Trading (B2B) of; Used Computers Used Clothings & Shoes Used Cellular Phones. Dealt in the International Trading (B2B) of; Used Computers Used Clothings & Shoes Used Cellular Phones.

    • Canada
    • Textile Manufacturing
    • 1 - 100 Employee
    • Intern
      • May 2006 - Aug 2006

      Print label/sticker ticket cutting Sample cards making Administrative data about Production; Time Piece information details. Print label/sticker ticket cutting Sample cards making Administrative data about Production; Time Piece information details.

Education

  • Ryerson University
    Bachelor of Commerce - BCom, Business Management Marketing and General
    2007 - 2017
  • George Brown College
    Diploma, Fashion Management
    2005 - 2007
  • Beaconhouse Public School, Karachi, Pakistan
    1986 - 2000

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