Sahaya Prabhu
Technical Support Engineer (Hardware & Networking) at Everonn Education Limited- Claim this Profile
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Bio
Experience
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Everonn Education Limited
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India
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Education Administration Programs
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500 - 600 Employee
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Technical Support Engineer (Hardware & Networking)
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Feb 2009 - Present
Assist in field trail, lab demo and process training. Responsible for Designing and Implementing of Network Responsible for administrating, optimizing and supporting LAN/WAN. Maintaining Network performance Analyzed and resolved network & connectivity issues Short listed for the product launch and installation at Sri Lanka in three different locations. Designed and completed networking for 58 PC in a institution at Dindugal (TN) for data sharing and web sharing through IIS(Internet Information Service). Responsible for tracking, capturing and resolving field issues Follow-up on open customer issues to achieve quick resolution Show less
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Technical Support Executive
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Aug 2006 - Feb 2009
Handling technical and non-technical issues related to Symantec Products Follow-up on customer issues to achieve quick resolution and maintaining the SLA. Handling technical and non-technical issues related to Symantec Products Follow-up on customer issues to achieve quick resolution and maintaining the SLA.
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Education
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SRR Engineering College
Bachelor of Engineering, Electronics and Communication Engineering -
Bhuvana Krishnan Mat.Hr.Sec. School
Higher Secondary
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