Experience

Parkway Place

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Medical Records Clerk

  • Sep 2020 - Present

  · Responsible for the maintenance of patient medical records and forms in accordance with federal, state, local, and center regulations and guidelines. · Oversees and optimizes operational systems, processes, and procedures, ensuring adherence to standard operating procedures and identifying opportunities to enhance daily operations. · Identifies operational risks and obstacles, providing strategic solutions to increase efficiency, productivity, and profitability. · Collaborates with various departments and back office team members to develop long-term plans, modify systems, and improve control processes. · Ensures seamless operational execution to uphold and maintain organizational values. Show less

• Business Office Manager

  • Mar 2020 - Aug 2020

  · Prepared and billed all Private Pay, Medicare, Manage Care and Co-insurance amounts according to established schedules in accordance with CMS guidelines and company policies and procedures. · Verified insurance benefits based on level of care provided to new and existing residents. · Reviewed admissions for accuracy of payer information, available coverage, secondary payers and qualifying hospital stays. · Reviewed all account receivable and account payable for accuracy. · Managed inventory and monitor office equipment monthly to achieve accurate count and usage. · Managed staffing demands, including recruiting, hiring, training front line personnel, and improving customer service processes, including in-person, online, and phone transactions. · Ensured the fulfillment of operational obligations by scheduling and assigning employee’s tasks and performing follow-ups to assess results. Show less

• Activities Coordinator

  • Feb 2019 - Mar 2020

  · Develop, plan and implement social, recreational, educational and spiritual activities.· Trained and coordinated with volunteers assigned to assist with activities.· Developed a wide range of therapeutic activities to promote socialization.· Managed and maintained the activities calendar, planning and scheduling events for all residents.

• Administrative Assistant

  • Aug 2015 - Feb 2019

  · Timely posting of resident payments by recording cash and checks transactions.· Oversaw day-day office functions, including providing supervision and oversight to administrative personnel and developing efficient processes and procedures.· Resolve collections by examining customer payment plans and payment history.· Continuous monitoring of resident ledger accounts for accuracy. · Resolve discrepancies with invoices.· Maintain and reconcile petty cashbox.· Assist Supervisor and Executive director with ad hoc assignments. Show less

• Activity Assistant

  • Sep 2010 - Aug 2015

  • Respond to request of internal and external staff, vendors and residents.• Motivate residents and assist in creating excitement for participation in established programs.• Interact with vendors and other community resources.• Ensure effective and timely coordination of resident transportation and travel services.• Transport groups of residents to destinations scheduled by the Activities Department.