Marketing Manager

• Jul 2022 - Present

Office Manager

• Sep 2021 - Jun 2022

Marketing Manager

• Sep 2020 - Aug 2021

Marketing Manager

• Apr 2008 - May 2020

Scope: All Communication activities (Press relations & Events, Image & e-Reputation (Content & Digital), Strategy ,Media Relations Main Responsibilities• Shape and deliver businesses internal and external communications strategy, ensuring alignment with overall Corporate Communications objectives and providing effective thought leadership• Develop annual plan and lead communications team in support of corporate, brand and functional needs – integrate into wider comms and marketing planning• Acting as the key interface between the client and company on assigned accounts whilst providing total company support and service• Relationship building and networking with local and regional media and influencers• Planning - ensuring that work is being delivered on time, on budget and on brief• Proactively developing plans and ideas, contributing to management meetings and assisting in new business• Establish KPIs and SLAs to measure and evaluate the impact and quality of programmes delivered – creating effective feedback channels as required• Team player, with the confidence to take initiative and provide recommendations for the optimal implementation of social media strategies.• Liaise with stakeholders including Business Development, Sales, Design, PPC, SEO, Social Media, and Web Development teams to deliver and optimize content.• Build a trustworthy relationship between IT and different business units ,and transform into a tool for developing and executing the business • Generate leads • Keep in regular contact with existing leads and reinvigorate dormant ones.• Meet multinational companies and agencies to present our service offering.• Maximizing networking opportunities and regularly using conferences, events and trade shows to increase awareness and develop a further network of contacts Duration: From April 2008 till Now Show less

Account Manager

• Apr 2008 - Sep 2013

Assistant Manager

• Jan 2006 - May 2007

Working as Assistant Manager in Carlson Wagonlit Travel for managing the sales and operations of the company through managing Oracle Egypt Wagonlit Explant Travel Office which includes: • Plan, Manage, organize and monitor sales. Prospecting for new business and/or revenue streams. • Implanting the multinational standards on all the company departments to provide the highest level of customer services. • Ensuring the achievement of sales objectives and directives of the company. Through regular reviews with key clients and analysis of sales figures. • Ensure that the agreed standards of service are maintained, changes action and client • Satisfaction achieved. • Training needs assessment and recruitment according to the company’s expansion plan. • Resolving operational issues and maintaining high level of relationship management Standards and quality. • Follow up on sales plans and activities for new accounts. • Customer service visits and surveys to existing accounts. • Monitor the daters & receivable list for accounting purposes.. • Upgrading the accounting system in collaboration with the chief accountant. • Designing and putting together the quality manual for the company including the standards for each department to ensure the best service &. Levels of Performance. Show less

Operations Supervisor

• Aug 1998 - Jan 2006

Major Responsibilities: • Responsible for the portfolio relationship within account team and the profitability opportunities associated with this customer through the implementation of business and tactical plans. • Proactively leads a joint company-strategic account planning process that develops company objectives, and critical milestones. • Proactively assesses, clarifies, and validates customer needs on an ongoing basis. • In partnership with Management, contribute to developing business plans and take responsibility for implementation. • Managing and linking business relationship between CIB and Travel Choice. • Responsible for arranging all Company ‘National And International Trade Shows, Events, Exhibitions. Managing all marketing materials, including, signage, stands, roll up, flyers, posters, light box throughout external vendors to produce materials within brand guidelines. Duration: From April 2008 till Now Show less