Sahand Jamalzadeh

IT Support Specialist at International Training Institute
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Contact Information
us****@****om
(386) 825-5501
Location
Istanbul, Turkey, TR
Languages
  • English Native or bilingual proficiency
  • Azerbaijani Native or bilingual proficiency
  • Persian Native or bilingual proficiency
  • Turkish Full professional proficiency

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Credentials

  • Linux Essentials
    Linux Professional Institute
    Mar, 2021
    - Nov, 2024
  • CompTIA Network+
    CompTIA
    Feb, 2021
    - Nov, 2024
  • DIGITAL MARKETING: CUSTOMER ENGAGEMENT, SOCIAL MEDIA, PLANNING & ANALYTICS
    Columbia Business School
    Aug, 2018
    - Nov, 2024
  • CELTA
    Cambridge English Language Assessment
    Nov, 2016
    - Nov, 2024
  • Technical Support Fundamentals
    Google

Experience

  • International Training Institute
    • Türkiye
    • Higher Education
    • 1 - 100 Employee
    • IT Support Specialist
      • Aug 2017 - Present

      Responsible for the maintenance, configuration, monitoring and reliable operation of computer systems, network servers, and virtualization. Install and upgrade computer components and software. Troubleshoot hardware and software errors by running diagnostics and documenting issues and solutions. Install, support, and maintain client printing environment Lead desktop and helpdesk support efforts, making sure all desktop applications, workstations, and related equipment problems are resolved in a timely manner with limited disruptions. Show less

  • Khanevadeh Group
    • Tabrīz, East Azerbaijan, Iran
    • Junior Helpdesk Agent
      • Jun 2014 - Aug 2016

      Install, reinstall, and replace PC’s, printers, software, and other peripherals. Troubleshooting and testing technical issues for our clients. Respond to daily user requests and resolve issues, local or remote in a proactive manner Installing and troubleshooting of applications such as anti-virus, patch management and diagnostic tools. Installing and troubleshooting of productivity applications such as email, word processing, spreadsheets, web browsers, etc. Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork. Show less

  • Hayata Destek / Support to Life
    • Türkiye
    • Non-profit Organizations
    • 100 - 200 Employee
    • Interpreter & Coordinator
      • Aug 2012 - Nov 2012

      Part Time Part Time

Education

  • University of London
    Bachelor's degree, Computer Science
    2021 - 2024
  • University of Zanjan
    Bachelor of Arts (B.A.), English Language Translation
    2008 - 2012

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