Experience

Araliya Group of Companies

• Sri Lanka
• Food and Beverage Manufacturing
• 1 - 100 Employee

• Food And Beverage Supervisor

  • Oct 2020 - Present



Taj Hotels

• India
• Hospitality
• 700 & Above Employee

• Food And Beverage Assistant

  • Jan 2020 - Oct 2020



Rotana Hotel Management Corporation PJSC

• United Arab Emirates
• Hospitality
• 700 & Above Employee

• Food And Beverage Attendant

  • Feb 2019 - Jan 2020

  *Maintained customer satisfaction by clarifying questions about orders and specialty items.*Maintained strong reputation of efficiency and accuracy, earning numerous recommendations from satisfied customers.*Handled customer complaints with poise and grace, immediately resolving issues.*Up-selling specialty items to increase overall sales and exceed targets. *Applied communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.



Millennium Hotels and Resorts

• Singapore
• Hospitality
• 700 & Above Employee

• Food And Beverage Intern

  • Jun 2017 - Jan 2018

  *Supported and ensured back-of-house responsibilities were carried out.*Inclusive of Room Service responsibilities*Projected in-house guest, a la carte member discounts and reservation bills.*Catered to reservation enquiries at the Call Centre when required. *Maintaining guest satisfaction. *Supported and ensured back-of-house responsibilities were carried out.*Inclusive of Room Service responsibilities*Projected in-house guest, a la carte member discounts and reservation bills.*Catered to reservation enquiries at the Call Centre when required. *Maintaining guest satisfaction.