Experience

Dynamic Workforce Solutions

• United States
• Business Consulting and Services
• 100 - 200 Employee

• Youth Development Specialist

  • Nov 2017 - Present

  .Conduct assessment and service coordination for assigned clients and families. Work with clients and families to identify goals, resources and needs and to develop service plan for each assigned case.Conduct home, school and agency visits. Provide information and referrals to clients, link clients to appropriate agencies and resources, provide client advocacy in a variety of settings, and monitor service provision.•Appropriately assist clients with basic needs and provide advocacy when needed. Provide direct services, which may include coaching, training, or other activities necessary for client engagement and positive outcomes.•Evaluate client participation and progress and conduct discharge planning Coordinate efforts with other service providers, schools, juvenile probation, and community agencies to help clients and families meet identified goals. Document client service activity and comply with all reporting requirements

• W2 Case Manager

  • Oct 2013 - Nov 2017

  • Screening and placement of program participants and providing support to participants.• Additional duties include assessing an applicant’s needs, making referrals to other service providers, and evaluating the need and eligibility for W2 and related programs.• Maintaining a daily scheduled of 3-7 customers a day to assist with resources employment needs.• Completing reports in a timely matter weekly.• Maintaining confidentiality of all participants, quality assurance, benefit issuance, and case maintenance.• Provided job placement services through connecting customers to employment opportunities.• Initiates non-compliance procedures and follows-up on process for participants who fail to meet program requirements.• Ensures that all data is entered into the CARES system accurately and in a timely manner.



UMOS

• United States
• Non-profit Organizations
• 100 - 200 Employee

• Employment Consultant/ Transitional Employment

  • Oct 2012 - Dec 2012

  •Responsible for marketing employment services offered by Workforce Development offices to area employers. •Work in collaboration with Placement Specialists to connect job seekers to employment opportunities •Assist hired participant with job retention to meet agency, state and departmental benchmarks. •Perform full cycle recruiting for a variety of disciplines including professional, technical, industrial, customer Service and human resources. •Implement behavioral interviewing techniques to select qualified candidates. •Coordinate job fairs, networking events and coaching sessions resulting in over 20 placements per month. •Secure partnerships with community organizations for events and collaborative efforts. •Enter pertinent information in data systems - CARES (tracking participants) & Employment Data Base. •Coached over 150 candidates per week on interviewing techniques, resume writing, and career development.



MAXIMUS

• Australia
• Advertising Services
• 1 - 100 Employee

• Career Development Specialist

  • Jul 2009 - Oct 2012

  •Strong knowledge of Job Retention operations •Maintain a daily scheduled of approximately 15 to 20 customers to aide in employment search •Provide customers with job leads, 3 or more, which reflect employment and educational skills •Follow-up with customers weekly via telephone and/or at next appointment to determine outcome from making application to job leads •Counsel customers on interviewing techniques by doing mock interviews and providing a list of most common questions asked at an interview •Entered CARES daily comments from appointments, telephone conversations, etc. with customers for tracking progress •Encourages customers to revise resume at needed, send thank you note after an interview, and to do a follow-up call •Staff cases with assigned financial employment planner (FEP) to determine if job leads have been appropriate for customers’ employment history, determine if customers have any barriers, and/or successes received from become gainfully employed