National Executive Board Community Director

• Sep 2022 - Present

Server

• May 2022 - Aug 2022

Shift Lead

• May 2021 - Aug 2021

As a shift lead at the Ben & Jerry's Boston shops, I developed effective customer service and leadership skills. I was able to maintain high standards while taking care of a diverse group of customers during high volume times. As a shift lead I handled currency and credit transactions quickly and accurately so customers were taken care of in a timely manner. I also oversaw the store during shifts and delegated tasks to my coworkers. As the shift lead, I resolved problems and complaints effectively and professionally. While working in the food industry I had to follow procedures for safe food preparation, assembly and presentation. I was the Faneuil Hall as well as the New England Aquarium Ben & Jerry's opener, so I ensured the conditions of the shops were up to par and we were well stocked and ready for the day. Show less

Administrative Assistant

• Jun 2019 - Aug 2019

As the Administrative assistant at the Winthrop Senior Center through Winthrop Parks and Recreation I developed new filing and organizational practices, assisted coworkers with answering phones, and scheduled appointments and events for clients. I was able to learn valuable communication and organizational skills as an administrative assistant. I was also given the opportunity to do work outside the office and perform tasks with the seniors. I helped to plan and create events, aid seniors with technology, and provide them with food. I was able to effectively work with people who are much older than I am and provide necessary aid to the Winthrop Senior Center. Show less