Sage Shah
Membership Enrollment and Retention at Massachusetts Health Connector- Claim this Profile
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English Native or bilingual proficiency
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Spanish Native or bilingual proficiency
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Euskara Elementary proficiency
Topline Score
Bio
Credentials
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Notary Public
Commonwealth of MassachusettsMay, 2022- Oct, 2024 -
Accredited Representative
Department of JusticeDec, 2019- Oct, 2024
Experience
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Massachusetts Health Connector
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United States
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Insurance
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1 - 100 Employee
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Membership Enrollment and Retention
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Mar 2023 - Present
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Open Door Immigration Services
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Canada
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Legal Services
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1 - 100 Employee
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Executive Director
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Nov 2018 - Dec 2022
Led the organization in strategic planning, budgeting, business development, marketing, and operations in order to provide affordable immigration legal services to our neighbors in the Salem area. Created virtual consultation and case management process, increasing our reach to other cities in the Greater Boston area. Researched and implemented technology systems that allow the organization to become more efficient in managing client interaction and donor engagement. Accredited by the… Show more Led the organization in strategic planning, budgeting, business development, marketing, and operations in order to provide affordable immigration legal services to our neighbors in the Salem area. Created virtual consultation and case management process, increasing our reach to other cities in the Greater Boston area. Researched and implemented technology systems that allow the organization to become more efficient in managing client interaction and donor engagement. Accredited by the Department of Justice to provide immigration legal representation to low income clients. Show less Led the organization in strategic planning, budgeting, business development, marketing, and operations in order to provide affordable immigration legal services to our neighbors in the Salem area. Created virtual consultation and case management process, increasing our reach to other cities in the Greater Boston area. Researched and implemented technology systems that allow the organization to become more efficient in managing client interaction and donor engagement. Accredited by the… Show more Led the organization in strategic planning, budgeting, business development, marketing, and operations in order to provide affordable immigration legal services to our neighbors in the Salem area. Created virtual consultation and case management process, increasing our reach to other cities in the Greater Boston area. Researched and implemented technology systems that allow the organization to become more efficient in managing client interaction and donor engagement. Accredited by the Department of Justice to provide immigration legal representation to low income clients. Show less
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Open Enrollment IT Implementation Lead & Operations Implementation Manager (Customer Experience)
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Jun 2017 - Nov 2018
Work with third party vendors to manage lower environment and production activity associated with Open Enrollment business events and dependencies on other activities to ensure the successful implementation of the Open Enrollment business event schedule. Customer experience project management, focused on research, bench-marking activities, and data analysis related to current and future outsourcing procurement efforts. Work with third party vendors to manage lower environment and production activity associated with Open Enrollment business events and dependencies on other activities to ensure the successful implementation of the Open Enrollment business event schedule. Customer experience project management, focused on research, bench-marking activities, and data analysis related to current and future outsourcing procurement efforts.
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Deusto Business School
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Spain
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Education Administration Programs
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1 - 100 Employee
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Graduate Fellowship - Health System Transformation
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Jan 2016 - Jun 2017
Among other projects, my "Top 3" include: 1. Collaborating with international subject matter experts to document case studies for publication on the HCV HUB Planning and Implementation public knowledge management platform 2. Interviewing patient experience speakers at Deusto’s 2017 Healthcare Transformation Forum for insight into best practices and health system sustainability 3. Researching connections and overlap between integrated care and organizational learning for article… Show more Among other projects, my "Top 3" include: 1. Collaborating with international subject matter experts to document case studies for publication on the HCV HUB Planning and Implementation public knowledge management platform 2. Interviewing patient experience speakers at Deusto’s 2017 Healthcare Transformation Forum for insight into best practices and health system sustainability 3. Researching connections and overlap between integrated care and organizational learning for article generation Show less Among other projects, my "Top 3" include: 1. Collaborating with international subject matter experts to document case studies for publication on the HCV HUB Planning and Implementation public knowledge management platform 2. Interviewing patient experience speakers at Deusto’s 2017 Healthcare Transformation Forum for insight into best practices and health system sustainability 3. Researching connections and overlap between integrated care and organizational learning for article… Show more Among other projects, my "Top 3" include: 1. Collaborating with international subject matter experts to document case studies for publication on the HCV HUB Planning and Implementation public knowledge management platform 2. Interviewing patient experience speakers at Deusto’s 2017 Healthcare Transformation Forum for insight into best practices and health system sustainability 3. Researching connections and overlap between integrated care and organizational learning for article generation Show less
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IDEA² Global - Innovation Mentorship Program
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Sep 2016 - Feb 2017
http://www.deusto.es/cs/Satellite/deusto/es/universidad-deusto/vive-deusto/sage-shaw-participante-del-emba-y-miembro-de-deusto-business-school-health-participa-en-el-evento-hacking-chronic-disease/noticia http://www.deusto.eus/cs/Satellite/deusto/eu/deustuko-unibertsitatea-2/bizi-deustu/sage-shaw-embako-parte-hartzaileak-eta-deusto-business-school-healtheko-kideak-hackinig-chronic-disease-ekitaldian-parte-hartu-du/noticia http://www.deusto.es/cs/Satellite/deusto/es/universidad-deusto/vive-deusto/sage-shaw-participante-del-emba-y-miembro-de-deusto-business-school-health-participa-en-el-evento-hacking-chronic-disease/noticia http://www.deusto.eus/cs/Satellite/deusto/eu/deustuko-unibertsitatea-2/bizi-deustu/sage-shaw-embako-parte-hartzaileak-eta-deusto-business-school-healtheko-kideak-hackinig-chronic-disease-ekitaldian-parte-hartu-du/noticia
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IT Implementation Manager
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May 2014 - Nov 2015
Led the user interface and user experience (UI/UX) work-track to meet national and local Open Enrollment deadlines and schedules for the implementation of the Affordable Care Act (ACA) in Massachusetts. During this time, I was responsible for two Open Enrollment system releases, two additional functional releases for enhanced system performance, and representing the Commonwealth of Massachusetts in 2016-2017 budgetary planning and vendor selection for future system functionality. Led the user interface and user experience (UI/UX) work-track to meet national and local Open Enrollment deadlines and schedules for the implementation of the Affordable Care Act (ACA) in Massachusetts. During this time, I was responsible for two Open Enrollment system releases, two additional functional releases for enhanced system performance, and representing the Commonwealth of Massachusetts in 2016-2017 budgetary planning and vendor selection for future system functionality.
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PwC
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Professional Services
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700 & Above Employee
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Marketing & Sales Operations - Customer Relationship Manager
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Jan 2011 - Jul 2013
Directed the design, development, and implementation of global training (project plans, workshop schedules, contingency plans, risks, and dependencies with other teams) to support 35,000 internal users. This involved learning complex technical system information in order to develop marketing training, deliverables, and reports designed to assist campaign strategy, improve marketing effectiveness, and streamline reporting and analytics.
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Marketing & Sales Operations - New York Metro Marketing Manager
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Jun 2010 - Jan 2011
Co-developed and implemented an account-based marketing strategy and a marketing plan implementation timeline for three of the largest revenue-generating financial services clients in order to improve client engagement, analyze trends, and better understand campaign ROI.
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Marketing & Sales Operations - New York Metro Marketing Sr. Associate
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May 2008 - Jun 2010
Created a consistent and coherent post-campaign ROI analysis, used for all New York Metro-generated events and put in place as a “best practice” within the firm as it streamlined the e-distribution of thought leadership by using e-marketing tools.
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Events Management Consultant
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Jan 2008 - Apr 2008
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Greenberg Traurig, LLP
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United States
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Law Practice
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700 & Above Employee
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Marketing, Labor & Employment Practice
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Aug 2006 - Jan 2008
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Marketing Assistant
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Jun 2005 - Aug 2005
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Dickstein Shapiro LLP
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Law Practice
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200 - 300 Employee
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Marketing Assistant
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Jun 2005 - Aug 2005
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Client Development Assistant
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Nov 2004 - Jun 2005
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Education
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2016 - 2017
Universidad de Deusto
Executive MBA -
2017 - 2017
Fordham Gabelli School of Business
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2017 - 2017
INSEAD
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2015 - 2015
Boston University
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University of Mary Washington
BS
Community
