Experience

Appex Innovation

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Product Manager

  • Nov 2019 - Present

  1. Defines the HealthCare IT product(s) vision, strategy, and roadmap. 2. Gathers, manages, and prioritizes market/customer requirements. 3. Acts as the customer advocate articulating the user’s and/or buyer’s needs. 4. Works closely with engineering, sales, marketing, and support to ensure business case and customer satisfaction goals are met. 5. Runs beta and pilot programs during the qualify phase with almost final products and samples. In Agile environments, regularly reviews completed work and checks with customers to ensure that it meets the customer expectations. 6. Building an internal roadmap to help educate teams about where the product is headed and what to expect in the future in terms of product releases. 7. Creating an external roadmap. Considering internal roadmap as a basis and removing the appropriate level of detail and specifics so that it can be shared more widely outside of company to give major customers an idea of how product will achieve the vision. 8. Assess current competitor offerings, seeking opportunities for differentiation 9. Drive the execution of all product lifecycle processes for products, including product research, market research, competitive analysis, planning, positioning, roadmap development, requirements development, and product launch. 10. Scope and prioritize activities based on business and customer impact. 11. Represent the company by visiting customers to solicit feedback on company products and services 12. Support the Product Owner and Product Marketer with any questions they may have. 13. Produce high quality wireframes, flow diagram, story board, and prototype in collaboration with UI/UX designer & front end engineering lead Show less



AboutClinic.com

• India
• Wellness and Fitness Services
• 1 - 100 Employee

• • Apr 2018 - Nov 2019

  Participate in strategic conversations regarding high-level feature roadmap across all the product lines.AboutClinic.com is Healthcare IT Ecosystem having following products on Latest Technology (MEAN Stack and Docker-Container architecture).1. Listing Portal2. PMS - Practice Management System3. CRM/EMS4. EMR5. Mobile App6. AI based chatbot7. MIS8. Survey Forms9. Speciality forms10. Support Portal11. Patient Portal- Gain a deep understanding of customer experience to identify and fill product gaps and generate new ideas that grow market share, improve customer experience and drive growth- through research and analysis.- Take full ownership of the product, competitor tracking, new product ideas, long-term strategy and business-case.- Translate product strategy into detailed product requirements, technical specifications and acceptance criteria with strong emphasis on documentation.- Priorities new features and enhancements and create buy-in both internally and with key external stakeholders.- Prepare product development plan complete with resource planning, timelines and success metrics- Prepare and implement go-to-market strategy, product packaging and communications, closely track product performance and identify product enhancements.- Empower and collaborate with team to unlock their full potential.- Analyse, understand and share learning from experimentation to build a strong knowledge base of the product.- Thrive to achieve optimal implementation of changes made to the product.- Contribute to the growth of Drip Capital through interviewing, on-boarding, training and other recruitment efforts. Show less

• • Mar 2017 - Apr 2018

  Product Management: Juggle multiple projects. long range projects and own project scoping, to trouble shooting, collaborating, to timely communication/iterations with peers and stakeholders to high impact completion and presentation- Maintain a Technology Product Roadmap, backlog and Project plans for all assigned Customer Service and Relationship Management Projects.- Ensure consistency in the thought approach and documentation of ‘As Is’ and ‘To Be’ business process flows, design principles, wireframes, rules and logics, RACI, Test Scenarios and User Manuals.- Lead / Participate in Projects for diagnosis of issues, analysis of metrics, identifying root causes, recommendation of processes and, providing clarity on impact of changes.- Schedule and facilitate workshops with stakeholders / business teams to design the ‘To Be’ business models and processes.- Interface with Technology teams to ensure detailed understanding and traceability of logical solutions to requirements, and processes.- Conduct and support Project Team members in Functional testing of systems, along with Process and Systems Training's.- Liaise with stakeholders to help plan, prioritize and implement change with new processes and realize proposed business benefits, including User acceptance testing.- Lead in functional evaluation of technology solutions. Show less

• • Dec 2015 - Mar 2017

  - Lead the analysis of complex business problems and proactively identify solutions to meet business objectives.- Interact with stakeholders at multiple levels to ensure quick and efficient execution of key initiatives.- Provide qualitative & quantitative inputs to business decision making.- Leverage latest technology trends & tools as enablers to business building.- Ensure strict adherence to project / business launch timelines.- Leverage latest technology trends & tools as enablers to business building Show less



Allure MedSpa | India's Most Trusted Cosmetic Surgery Clinic

• India
• Hospitals and Health Care
• 1 - 100 Employee

• Sr. Business Analyst | Sr. Manager | Process Improvement

  • Dec 2015 - Nov 2019

  - Process Transformation - Business & Category Planning - Problem Solving & Analytical - Leads Innovation: Tech & Data Savvy - Selling & Influential Communication - Proactive and the ability to handle ambiguous situations in a calm, composed manner - Provide the required technical expertise to sales, team members, customers and partners - Lead sales processes from the technological and professional aspects including product presentations and responding to tenders/RFPs - Lead and manage customer readiness activities and project implementation team(s) process improvement activities. - Diagnose process improvement opportunities and develop solutions using principles of process excellence. - Mentor and supervise Associate Consultants for their daily work and performance tracking. - Assist leadership team in establishing project strategies , developing project plans and cost / benefit analysis to ensuring project success. - Provide analysis for identifying business requirements , specifications , design requirements , and testing efforts for process improvement , technical , and analytical projects. - Consult organizational leaders on standard time measures; manage work study and work analysis , analysis of work samples , and developing methods of measuring work performance. - Improve work flow by studying process flowcharts , recommending modifications in work flow and work procedures. -Acts as a liaison between governing boards,department heads and staff. -Adopting new operational principles and procedures. -Effective public relations and marketing services. Show less



Kaizen Infotech Solutions Pvt. Ltd.

• India
• IT Services and IT Consulting
• 1 - 100 Employee

• Senior Project Leader

  • Oct 2013 - Dec 2015

  At Kaizen, I worked on the world's top-rated Rotary app that was awarded as the “Best App of Rotary” by Rotary International. Mobile Application that Connects 1.2 Million Fellow Rotarian's Globally. Trusted by over 152000+ satisfied Rotary Members. - Review process documentation and facilitated meetings to extract future business process requirements, system functional requirements, business logic and process business rules. - Analyze functionalities, features, and requirements of technology applications to enhance business requirements. - Provide input to identify risk/mitigation, issue/problem and critical success factors to project leader. - Analyzed Business Requirements Document (BRD) and documented Project Definition and Requirements Documents. - Assisted technical teams in translating application functionality into application architecture. - Communicated business directives, goals, and needs to the technical team. - Responsible for coordinating business meetings. - Involved in documenting enhancements and preparing detailed Test Cases for UAT and conducting Testing. - Responsible for conducting review meetings with the managers and for documenting plan. - Worked with the marketing, design, development, and testing teams as part of this process to understand most recent change needs, design modifications, and in turn ensured precise modifications to the older documents. - Created the solution design documents, set up documents, work instructions, test scripts, responsibility matrix, and training materials - Analyzed client's existing business processes, and technologies to arrive at appropriate solutions - Evaluated, interpreted and analyzed client data and business processes - Documented workflows and business requirements for the proposed system Show less



Indian Institute of Technology, Bombay

• India
• Higher Education
• 700 & Above Employee

• • Aug 2009 - Oct 2013

  - Gathered and analyzed business requirements for application system customization- Collaborated with SMEs to document business requirements- Business Analysis- Requirement gathering, Requirements Analysis,Requirement Management, Planning,Control and Monitoring Requirement, Communication,Elicitation, Systems Analysis- Testing Design- Project Management- Documenation- Works closely with the Development team to insure the effectiveness and quality of the components and systems developed.- Drives workflow analysis and other business process analysis to identify and clarify requirements. Show less

• • Mar 2009 - Aug 2009

• • Sep 2008 - Mar 2009



Virag Enterprises

• System Administrator

  • May 2008 - Sep 2008

  IT Infrastructure Services Team member of IT Infrastructure department to provide solution and support for hardware level issues IT Infrastructure Services Team member of IT Infrastructure department to provide solution and support for hardware level issues



LTI - Larsen & Toubro Infotech

• India
• IT Services and IT Consulting
• 700 & Above Employee

• Internship

  • Dec 2004 - Jun 2005

  Mainframe department Mumbai. Completed six months Inplant training from 20th Dec, 2004 to 4th June, 2005 Mainframe department Mumbai. Completed six months Inplant training from 20th Dec, 2004 to 4th June, 2005



Dynalog India Ltd

• India
• Computer Networking Products
• 100 - 200 Employee

• Internship

  • Jun 2003 - Nov 2003

  Mumbai. Completed six months Inplant training from 2nd June, 2003 to 15th Nov, 2003. Mumbai. Completed six months Inplant training from 2nd June, 2003 to 15th Nov, 2003.