Tech Lead - Sl and Cloud Services

• Oct 2022 - Present

Tech Lead Infrastructure - Linux

• May 2022 - Oct 2022

Senior Systems Engineer

• Aug 2017 - Jul 2022

•Providing 24/7 on-site and remote support for all existing projects.•Providing infrastructure technical support for all existing projects by collaboratingwith project managers and principals until the closure.•Configured and troubleshoot People's Bank Digital Banking IBM Power8 serverswhich consist of RedHat 7.9.•Server hardening and maintaining security layer on People's Bank Digital Bankingservers.•Patch Management process and version upgrade on People's Bank Digital Bankinglive servers.•Implementing automation for system health checks and various manual systems forall projects.•Kernel parameter configuration and environment variable setup for all applicationvendors in SLT.•Perform Disaster Recovery activities with SAN, and NAS technologies(EMC).•Installed and configured Huawei OceanStor 2600 Storage, Huawei server cluster forHuawei fusion sphere hypervisor and virtual machines with both Win2021 and RHEL 7.3 for Dialog Enterprise Monitoring System hardware platform.•Engaging with sales and pre-sales teams to finalize projects' design and implementationscope including DB, Storage, Application, and Virtualization.•In collaboration with the team, planning and performing platform upgrades inHardware devices, applications, and operating systems as required.• Proactively monitoring customer sites by conducting regular health checks andpreventive maintenance on systems.•Engaging with customers weekly and monthly for technical reviewmeetings.•Performing vulnerability fixing and compliance fixings to fulfill the requirements ofquarterly submitted reports of customers.•Enhancing the existing knowledge by learning future technologies such as Containerization (Docker), Orchestration (Kubernetes), and Cloud (Azure). Show less

Senior System Engineer

• 2016 - 2017

Senior Systems Engineer • Installed, configured, and maintained multiple Red Hat Servers. • Red Hat server hardening on client sites. • Created shell scripts and cron jobs that monitored and reported security issues. • Managed MySQL, Apache, and JBoss application servers. • Solved technical problems in high-pressure situations as the primary escalation point for high-priority, complex issues and outage recovery. • Shell scripting to automate the regular tasks like removing core files, taking backups of important files, file transfers among servers. • Installation and configuration HSM(Hardware Security Module) payshield and nshield with Red Hat servers. Show less

Release and Support Engineer

• Dec 2012 - Sep 2016

2013 – 2016 Affno (Pvt.) Ltd.Release and Support Engineer• Prepare different development and deployment environments.• Maintain the infrastructure with backups and security procedures.• Deploy website and product releases for quality testing purposes.• Support and work closely with developers in resolving their issues.• Analyze and fix the deployment and post-deployment issues.• Learn and adapt to different customer requirements promptly.• Application Servers and Database server migrations on local and production servers.• Maintain the Virtualization Environment.2013 (6 Months)Associate Release and Support Engineer• Maintain maximum system availability without exceptions.• Maintain Linux and Windows-based database (Oracle, MSSQL, MySQL), file andapplication servers (Tomcat. JBOSS. IIS. WebSphere).• Implement and manage local and production servers accordingly.• Configure and support all the systems in the corporation.• Monitor, modify daily backups and local network security.• Research and implement upgrades and new products for efficiency.• Automate manual processes whenever possible.2012 – 2013 (4 Months)Internship• Installing, Configuring, Maintaining & troubleshooting large server workstations.• Installing, Configuring, Maintaining various windows based applications. • Installing, Configuring, Maintaining various Linux servers and Linux based applications• Support the administrative and developers to solve their day-to-day issues.• Researched and supported local IT help desk extensively Show less

System Support and Release Engineer

• 2015 - 2015

Managed Oracle Databases, implemented applications on Windows and Linux platforms, troubleshot day to day issues while supporting and maintaining real time servers at the Bahrain Education Ministry, the eGovernment Authority (eGA) and the Ministry of Transportation and Telecommunication (MTT) by working closely with the developers.