Experience

Warsaw Dynamics

• Poland
• Technology, Information and Internet
• 1 - 100 Employee

• Automation Tester

  • Jun 2023 - Present



Testronic

• Poland
• IT Services and IT Consulting
• 700 & Above Employee

• Functionality QA Tester

  • Nov 2020 - May 2023

  Experience:Testing video games to detect anomalies.* Providing detailed bug reports, setting report priority levels, assigning reports, and verifying their resolution.* Performing daily performance testing and tracking the progress of new integrations.* Working with Jira, Okta, Jenkins Software Database* Preparing daily test reports* Using Tester tools to capture debug information, Console information, Videos, and images.* Create test plans and adapt to new testing tools promptly.* Mentoring new testers and relaying their progress to leads.* Review new tester initial reports and offer feedback.* Experience in testing the applications on the following platforms: PC, Console (PS4, PS5, Xbox One), Android, and iOS. Show less

• Player Support Professional

  • Aug 2020 - Oct 2020

  *Providing product and service information and resolving product and service problems.*Responding to customers, identifying customer issues, providing solutions, and conversing politely and professionally.*Provide a “High-Touch” consumer service to our customers.



Sitel Digital Services (formerly SYKES)

• United States
• IT Services and IT Consulting
• 200 - 300 Employee

• Customer Service Professional

  • Sep 2021 - Dec 2021

  *Provide advice, answer questions, and promote brands in every interaction by phone and email. *Data analysis, Data entry, Transfering data from the system to Excel, and Preparing reports in Excel. *Provide a “High-Touch” consumer service to our customers. *Use of Salesforce and SAP, AWS, CITRIX, Oracle Netsuite, Zendesk. *Provide advice, answer questions, and promote brands in every interaction by phone and email. *Data analysis, Data entry, Transfering data from the system to Excel, and Preparing reports in Excel. *Provide a “High-Touch” consumer service to our customers. *Use of Salesforce and SAP, AWS, CITRIX, Oracle Netsuite, Zendesk.