Sagar Anand
Consultant Business Analyst at IMA Management and Technology- Claim this Profile
Click to upgrade to our gold package
for the full feature experience.
Topline Score
Bio
Credentials
-
Business Analysis Foundations: Business Process Modeling
LinkedInFeb, 2022- Nov, 2024 -
Learning Jira Software
LinkedInSep, 2021- Nov, 2024 -
Learning Microsoft Dynamics 365: The Basics
LinkedInJul, 2021- Nov, 2024 -
Excel Essential Training (Office 365)
Lynda.comAug, 2019- Nov, 2024 -
Power BI Essential Training
Lynda.comJul, 2019- Nov, 2024
Experience
-
IMA Management and Technology
-
Australia
-
IT Services and IT Consulting
-
1 - 100 Employee
-
Consultant Business Analyst
-
Feb 2023 - Present
• Mapping and Reengineering Business process. • Eliciting and documenting business requirements. • Acting as an interface between business functions, technology and support teams. • Analysing gaps and workflows. • Documenting and Analysing required information and data. • Understanding technical designs as well as the specifications. • Working on multiple diversified clients and domains. • Communicating with internal teams and external clients. • Mapping and Reengineering Business process. • Eliciting and documenting business requirements. • Acting as an interface between business functions, technology and support teams. • Analysing gaps and workflows. • Documenting and Analysing required information and data. • Understanding technical designs as well as the specifications. • Working on multiple diversified clients and domains. • Communicating with internal teams and external clients.
-
-
-
Macedon Ranges Shire Council
-
Australia
-
Government Administration
-
100 - 200 Employee
-
IS Project Business Analyst
-
Dec 2022 - Feb 2023
● Undertaking and assisting with testing of application upgrades, including the development/refinement of test plans. Supporting Council by identifying corporate system enhancements/updates which provide productivity improvements and streamline business processes. ● Engaging with staff to facilitate and develop communications and training plans. Conducting staff training in the various corporate systems at Council. ● Maintaining and updating documentation associated with any system enhancements/updates. Reviewing existing business processes to determine opportunities for improvements. ● Managing implementation of M365 Office Suit using Prince2 methodology. Delivering project initiatives relating to the improvements of Council’s corporate systems.
-
-
-
Brimbank City Council
-
Australia
-
Government Administration
-
400 - 500 Employee
-
ICT Business Analyst
-
Aug 2022 - Nov 2022
• Working with stakeholders to determine analytics and data required for continuous improvement in ICT procurement process, which involved conducting interviews with product owners to gather information on business needs, advised 50% of the software requirements for the functional development team.• Mapping information, workflows, and processes to provide leads with accurate project details about cross departmental interactions and actions performed by each department. Leads gained 50% additional confidence in expressing opinions and identifying areas of improvement.• Collecting and visualising data to support the decision-making process, garnered end users’ feedback to propose a suitable solution, met 90% stakeholder satisfaction rate.• Evaluating myriad of approaches to enhance current ICT procurement processes, researched procurement practices in leading companies, identifying risks and benefits for each possible solution to build high level business case.
-
-
Risk Management Business Analyst
-
Jul 2022 - Aug 2022
• Document detailed Risk Management Processes to illustrate the workflow of incoming Risk Incidents. Enhanced scalability of current processes by 50%.• Understand and illustrate the strategic risks associated with organisation’s Vision and Mission for proper documentation to EMT. Alleviated 20% of redundant information. • Map the processes related to Project & Operational Risks involving claims through JLT and Vero Insurance. Streamlined third party engagements by 30%.• Liaise with Customer service, OHS, HR and Finance Department to validate the current processes followed by the organisation. Enhanced the accuracy of information by 70%.
-
-
HRIS Business Analyst
-
Mar 2022 - Jul 2022
• Elicit and gather detailed business requirements, translating to complex business processes in HR, Payroll and OHS Department. Highlighted at least 10% pain points to optimise processes.• Make business processes on Visio and linking it with relevant government policies and forms to cascade detailed processes and enhance user experience. Elevated the visibility of current processes by 50%. • Resolving conflicts while host focus group meetings of directors and managers to brainstorm, gather viewpoint and optimise a process. Increased collaboration rate by 20% amongst cross departmental leadership teams.• Manage change by actively listening to proposed improvements by Management teams and documenting the current state of employee’s lifecycle along with software and procedures, pick out redundant tasks and map future state which will integrate a new HRIS system. Augmented the rate of change by 20%.
-
-
-
Picture Flip Enterprises
-
Australia
-
Wellness and Fitness Services
-
Information Technology Analyst
-
Jun 2021 - Mar 2022
• Gathering expansive requirements from stakeholders using Mind maps, brainstorming and interviews to implement a sponsorship plan, increased risk appetite by 10%. • Facilitating technical risk management strategy in database systems by aligning core business with MS Access, increased information retrieval rate by 10% and reduced data archiving risk by 30%. • Formulating client’s data using Power BI to highlight the clusters directly impacted by stress disorders, raised firm’s client base by 20%. • Organising firm’s website for online marketing by embedding dashboards, videos, and audios online, inflated inbound calls by 35%.
-
-
-
Ambulance Victoria
-
Australia
-
Hospitals and Health Care
-
700 & Above Employee
-
Business Analyst
-
Mar 2021 - Jun 2021
• Analysed the paramedic training process by gathering opinion of 15 trainees and 15 trainers to understand the industry pain points. • Evaluated approaches to enhance training remotely, researched paramedic practices in first world countries, identified risks and benefits for each possible solution to build high level business case. • Framed business requirement documents in a cross-functional team of four to resolve a core paramedic training issue in Victoria region. Achieved an accuracy of 100% in final review. • Garnered end users’ (trainers and trainees) feedback to propose a sustainable procedure, met 90% stakeholder satisfaction rate.
-
-
-
Dj Randhawa
-
Australia
-
Real Estate
-
1 - 100 Employee
-
Customer Insights Analyst
-
Dec 2020 - Feb 2021
• Facilitated the development of business reports using Tableau and MS Visio to factually represent firm’s current market position, praised for 100% insightful details. • Assisted in negotiation of conflicting parties by preparing workflows and use-case diagrams from proposed business solutions. Elevated the visibility and scalability of every solution by 80%. • Extracted property listings’ data from real estate CRM software using SQL queries, comprehended the data effectively for general trends and seasonal components. • Imported data from CRM to Rapid Miner, predicting the population’s investment trends in near future. Forecasted the investments with 15% root mean square error. • Modernised marketing campaigns by embedding dashboards online, boosted the click through rates by 50%.
-
-
-
AI Talent
-
Australia
-
IT Services and IT Consulting
-
1 - 100 Employee
-
Business Analyst
-
Sep 2020 - Dec 2020
• Prepared BPMN diagrams and BRDs in Lucid charts to elicit stakeholders’ requirements to data scientists, lifted client’s satisfaction by 30%. • Composed business process workflows for effective comprehension of new team members, which streamlined the deliverables for engineers by 50%. • Generated project schedule using MS Planner to keep track of project progress, escalated work efficiency by 20%. • Devised Gantt charts on MS Projects to estimate project’s completion time, indicating relevant dependencies to managers. Surpassed the scalability by 20%. • Performed quantitative data analysis using Tableau and Excel. Presented key recommendations to internal managers, applauded for 100% insightful information.
-
-
-
Emerson
-
United States
-
Industrial Machinery Manufacturing
-
700 & Above Employee
-
Graduate Analyst
-
Jun 2017 - Jun 2019
• Retrieved numerical data from database using SQL to imitate trends of actual power plant in simulation model. Endorsed for strong SQL query writing skills by team lead. • Investigated statistical inferences using confidence interval and hypothesis testing to observe the behaviour of simulator. Enhanced accuracy by 15% • Designed fluid flows using solver to get desired output at every node. Project has consistent met or exceeded KPIs determined by project manager • Constructed a variance list using pivot tables to highlight error between desired and actual values. Admired for comprehending advanced formulas with excel. • Liaised with cross functional teams from Validation, testing, IT, and admin departments to deliver compliance documents needed for our DCS projects.
-
-
Education
-
2019 - 2021
Deakin University
Master's degree, Management Information Systems, General -
2013 - 2017
Guru Gobind Singh Indraprastha University
Bachelor of Technology - BTech, Engineering
Community
