Procurement Associate

• Oct 2022 - Present

Responsible for procurement and administrative support for operations and QHSSE requirements, including vendor management activities for QHSSE requirements. Conducts procurement and market sensing activities to achieve optimal sourcing results, while working closely with suppliers to strengthen business relations (e.g.: reduce lead times, improve overall supply chain performance and reduce costs). Update and maintain the vendors listing, purchasing and costs in the in-house system as well as ensuring that all defective and unacceptable goods or services with users and vendors are investigate and discuss to determine the root cause, and take corrective and preventive measures. Monitor and coordinate with vendors to expedite for prompt delivery of purchases and services, including maintaing proper documentation records of purchases and contracts as well as identifying cost-savings opportunities and automate process for continuous improvement. Period reviews and update procurement manual and processes as well as lead and conduct yearly vendor evaluation survey with analysis reports. Support QHSSE Manager on administrative tasks and any other duties assigned by Manager.

Customer Service Logistics

• Jul 2021 - Oct 2022

To ensure customer needs is being cater to and providing utmost assistance with efficient service. To ensure customer needs is being cater to and providing utmost assistance with efficient service.

Customer Experience Officer

• Oct 2020 - Jul 2021

To ensure customer orders are processed efficiently, with the assistance to any issues that comes as well as to manage sales reconciliation and to submit any incidents report and daily sales report, while managing full customer service operations. To ensure customer orders are processed efficiently, with the assistance to any issues that comes as well as to manage sales reconciliation and to submit any incidents report and daily sales report, while managing full customer service operations.

Customer Services Agent

• Aug 2018 - Sep 2020

To create a memorable experience for passengers, with providing airport services such as checking-in, greeting passengers upon arrival and ensuring a smooth departure process. To create a memorable experience for passengers, with providing airport services such as checking-in, greeting passengers upon arrival and ensuring a smooth departure process.

Executive Assistant

• Jan 2018 - Jun 2018

To process request from the customers to open or terminate their utilities accounts and ensuring that all cases received are processed accurately on the same day. At times of necessary, contacting customers for clarifications is an option. To process request from the customers to open or terminate their utilities accounts and ensuring that all cases received are processed accurately on the same day. At times of necessary, contacting customers for clarifications is an option.

National Service

• Nov 2015 - Nov 2017

Field Instructor; training enlistees in their 4-6 months of police defence tactics, foot drills and physical training during the police officer basic course phase as well as to instill discipline in them. Field Instructor; training enlistees in their 4-6 months of police defence tactics, foot drills and physical training during the police officer basic course phase as well as to instill discipline in them.

IT Assistant

• Sep 2015 - Sep 2015

To provide the necessary assistance in the IT section on the event day, such as the amendments of presenters’ slides, presentation lights as well as the audio plus the music throughout the event. To provide the necessary assistance in the IT section on the event day, such as the amendments of presenters’ slides, presentation lights as well as the audio plus the music throughout the event.

Relief Teacher

• Jan 2015 - Feb 2015