Product Manager

• Apr 2022 - Present

Building business messaging tools for API businesses to reach 2B+ consumers on the world's largest messaging app Building business messaging tools for API businesses to reach 2B+ consumers on the world's largest messaging app

Senior Product Manager

• Feb 2021 - Apr 2022

Product Consultant

• Mar 2020 - Dec 2020

Bringing my business and entrepreneurial product mind to help start ups with product strategy. - Mindfulness focussed wellness app, GTM strategy - Adventure triathlon experiences, business development and fundraising strategy - Career coaching for entrepreneurial professionals, JTBD and user research strategy - Consumer mobile app for sharing household tasks, user research and product discovery Bringing my business and entrepreneurial product mind to help start ups with product strategy. - Mindfulness focussed wellness app, GTM strategy - Adventure triathlon experiences, business development and fundraising strategy - Career coaching for entrepreneurial professionals, JTBD and user research strategy - Consumer mobile app for sharing household tasks, user research and product discovery

Co-Founder & Head of Product

• Nov 2018 - Nov 2020

Entrepreneur In Residence, Product

• Oct 2019 - Jul 2020

Leading product launch and go to market strategy with team of developers and designers for new direct-to-consumer venture incubated out of large consumer goods company. Leading product launch and go to market strategy with team of developers and designers for new direct-to-consumer venture incubated out of large consumer goods company.

Global Account Management | Payments

• Oct 2017 - Aug 2018

Adyen is a 26 EUR billion payments solution provider for large global technology companies such as eBay, Facebook, Uber, Google. • Worked alongside product and legal teams to advise C-suite clients at large technology merchants on global expansion opportunities, with focus on local payment methods in Asia. • Crafted pricing proposal for $18b merchant to provide alternative subscription payment opportunities to customers. • Optimised clients’ use of risk tool to decrease fraud and exposure to chargebacks by 30%.

EF10 Cohort

• Apr 2018 - Apr 2018

Accepted into the world's leading talent investor, but could not participate due to visa constraints. Entrepreneur First brings together the world’s most talented and ambitious people to build deep tech companies. EF funds individuals and help build co-founding teams, develop ideas, and accelerate through fundraising from top tier investors. EF has built over 150 companies, have over 1,000 alumni worldwide, and their portfolio has a valuation of over $2 billion. Accepted into the world's leading talent investor, but could not participate due to visa constraints. Entrepreneur First brings together the world’s most talented and ambitious people to build deep tech companies. EF funds individuals and help build co-founding teams, develop ideas, and accelerate through fundraising from top tier investors. EF has built over 150 companies, have over 1,000 alumni worldwide, and their portfolio has a valuation of over $2 billion.

Intellectual Capital

• Jul 2016 - Sep 2016

Omidyar Network is a philanthropic investment firm started by the founder of eBay, Pierre Omidyar. To date, it has deployed over $1 billion in impact investments. • Led 10-week research project on after-school programs in emerging markets by collaborating with internal cross-functional teams and using data from longitudinal studies. Presented to senior management to inform investment decision-making. • Managed client relationship with grantee conducting studies on nascent digital identity market in India.

Product & Growth

• 2015 - 2015

Selected from 350 applicants to drive product growth and adoption in Kenya. • Developed SMS-based training programs to help customers better utilise platform features; increased user engagement with platform by 40%. • Conducted extensive field research and user interviews to improve training product experience, resulting in 40% increased engagement metrics by moving from interactive voice recognition (IVR) software to SMS-based modules. • Ran A/B testing to enhance microfinance platform adoption among local micro-entrepreneurs, leading to 97% repayment rate within existing cohort (previously at 94%).

Account Manager

• Feb 2013 - Nov 2014

• Managed communications and relationships with 250+ impact investors, including on-boarding, engagement, and renewal processes. • Implemented marketing and recruitment strategy for membership network leading to $100,000 additional revenue. • Collaborated with cross-functional teams on execution of two annual conferences for 100+ C-suite clients; designed comprehensive feedback survey and analysed client data • Re-structured information management system and relationship tracking efforts through use of Salesforce CRM Platform to create more efficient communication channels; led workshops to train staff on using Salesforce and new processes. • Project managed development of online technology portal, increasing member satisfaction

Strategy Consultant

• Jan 2012 - Feb 2013

• Produced monthly market intelligence reports and presentations to advise American technology firms on market entry in China. • Facilitated cross-cultural dialogue by writing key talking points for Foreign Executives (including Apple CEO, Tim Cook) to use in meetings with senior-level Chinese government officials. • Produced monthly market intelligence reports and presentations to advise American technology firms on market entry in China. • Facilitated cross-cultural dialogue by writing key talking points for Foreign Executives (including Apple CEO, Tim Cook) to use in meetings with senior-level Chinese government officials.

Senior Program Manager

• Aug 2010 - Aug 2011

• Joined team of three to lead business development and fundraising initiatives; created pipeline, partnership outreach strategy, and managed accounts for partners throughout China and international community. • Project managed and facilitated leadership programs for over 3,000 international youth participants, including groups of 300+ students; often creating tailor-made programs to suit needs of clients. • Organized and led community-wide event to raise support for Haiti earthquake victims.