Experience

Qwork.my

• Malaysia
• Staffing and Recruiting
• 1 - 100 Employee

• Assistant Manager (Deputy Head of Operation)

  • Feb 2022 - Present

  1) PrimariIy responsibIe for overseeing the recruitment and fuIfiIIment of demands on Qwork. 2) Assist in managing, training and improving the skills of members of the operations team with the goaI of reaching operational exceIIence. 3) Run operationaI duties that entaiIs aII of the functions within sub departments of ‘ops recruitment’ and ‘ops fuIfiIIment’ portfoIios. 4) Any other works reIated to the business of the Company when needed. 1) PrimariIy responsibIe for overseeing the recruitment and fuIfiIIment of demands on Qwork. 2) Assist in managing, training and improving the skills of members of the operations team with the goaI of reaching operational exceIIence. 3) Run operationaI duties that entaiIs aII of the functions within sub departments of ‘ops recruitment’ and ‘ops fuIfiIIment’ portfoIios. 4) Any other works reIated to the business of the Company when needed.



Adecco

• Switzerland
• Staffing and Recruiting
• 700 & Above Employee

• Senior Recruitment Consultant

  • Nov 2021 - Feb 2022

  • Design and implement overall recruiting strategy • Develop and update job descriptions and job specifications • Perform job and task analysis to document job requirements and objectives • Prepare recruitment materials and post jobs to appropriate job board/newspapers/colleges etc • Source and recruit candidates by using databases, social media etc • Screen candidates resumes and job applications • Conduct interviews using various reliable recruiting and selection tools/methods to filter candidates within schedule • Assess applicants’ relevant knowledge, skills, soft skills, experience and aptitudes • Onboard new employees in order to become fully integrated • Monitor and apply HR recruiting best practices • Provide analytical and well documented recruiting reports to the rest of the team • Act as a point of contact and build influential candidate relationships during the selection process • Promote company’s reputation as “best place to work”



EMCO Executives

• Malaysia
• Human Resources Services
• 1 - 100 Employee

• Head Of Service Delivery

  • Jul 2019 - Nov 2021

  • Drive business development &; portfolio argumentation for the services portfolio that the organisation represents.• Drive solutioning, scoping &; costing. Improve competitiveness of the Optimise offerings by improving delivery model including tool, process automation, delivery strategy.• Drive forecasting, dimensions and optimisation of the delivery capacity based on business needs as well as operational efficiency, i.e. accountable for cost of delivery.• Define and execute competence strategy for the service line in order to secure capability across all areas of the portfolio along with closing critical competence gaps.• Sign-off of scope, time and cost for pre-sales and delivery within portfolio.• Delivery of contractually committed services.• Fulfilment of agreed business/financial targets as well as customer satisfaction targets.• Manage related customer and unit escalations.• Secure usage of global processes, methods and tools applicable for the service line.• Drive continuous quality and operations excellence.• Drive business lead generation activities.• Build a services culture and ways of working characterised by proactive attitude, teamwork focus, - strong performance ethics, high professionalism and high energy. Lead by example.• Proactively work with the service portfolio owners for strategic development of the area.• To be held Accountable for securing Acceptances for all obligated and contracted scopes.• Secure adherence to the Global KPI acceptance Framework.• People leadership, senior capability in managing and driving change in a large, complex organisation with multiple customers.• Strong cultural awareness and excellent interpersonal communications and networking skills.• Thought leadership and commercial understanding as needed to identify short and long term business priorities.• Strong business and innovation mind.

• Business Development at EMCO Executives

  • Apr 2019 - Jun 2019

  Specialized areas:1) Executive search2) Banking, Finance & Accounting3) Shared Services & Call Centres4) Information Technology5) Business Support Functions6) Property & Construction7) Logistics & Warehousing8) Oil & Energy9) Retail & Commerce Responsibilities:• Designed with the highest standards to satisfy consumers’ need for efficiency and competence.• Providing organizations with choices that suit them best and the leverage of our experienced and senior team of consultants.• Involve in complete startup of Organization.• Client acquisition for permanent staffing / Contract Positions. • Client Management (From requirements to proper payments).• Responsible in making the revenue generation acquiring new business. • Proper coordination with the recruitment teams and relationship managers to generate quality results. • Build and maintain rapport with the New & Existing clients. • Accountable for all client proposals, contracts, and any further documentation. • Bring new business to the organization, • Responsible for the entire recruitment process clients.

• Recruitment Specialist

  • Jan 2017 - Mar 2019

  • Develop recruitment goals and objectives.• Develop sustainable recruiting strategy based on our goals and needs.• Source passive candidates.• Search resume databases for the most fit candidates.• Communicate with Hiring Managers.• Determine the effectiveness and success of current recruiting plans and strategies.• Build talent networks to find qualified active and passive candidates. • Use multi-channel approach to recruit.• Identify key recruiting KPIs. • Plan and implement a Recruitment Marketing and Employer Branding strategy to attract high quality applicants.• Review applicants to evaluate if they meet the position requirements.• Adhere to laws, rules and regulations. • Adhere to personal data privacy regulations.• Prepare a report on a weekly basis for the tasks completed or in progress.



Global Executive Fixed Income Claims, HSBC

• Kuala Lumpur, Malaysia

• Executive

  • Jul 2016 - Dec 2016



Scope International Sdn Bhd

• Team Lead Manager

  • Feb 2002 - Sep 2011