Safa Brahim

Sales Coordinator at Go Fresh
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Contact Information
us****@****om
(386) 825-5501
Location
Kuwait, KW
Languages
  • français Native or bilingual proficiency
  • Anglais Full professional proficiency
  • Arabe Native or bilingual proficiency
Skills

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Bio

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Credentials

  • Online Marketing Fundamentals
    Online Marketing Course
    Nov, 2017
    - Nov, 2024

Experience

  • Go Fresh
    • Kuwait
    • Food and Beverage Services
    • 1 - 100 Employee
    • Sales Coordinator
      • Aug 2022 - Present

      * Inform clients of unforeseen delays or problems. * Handle the processing of all orders with accuracy and timeliness. *Assist in the preparation and organizing of promotional material or events. * Monitor the team’s progress, identify shortcomings and propose improvements. * Respond to complaints from customers and give after-sales support when requested. * Store and sort financial and non-financial data in electronic form and present reports. * Inform clients of unforeseen delays or problems. * Handle the processing of all orders with accuracy and timeliness. *Assist in the preparation and organizing of promotional material or events. * Monitor the team’s progress, identify shortcomings and propose improvements. * Respond to complaints from customers and give after-sales support when requested. * Store and sort financial and non-financial data in electronic form and present reports.

  • Flex Resorts and Real Estate Co K.S.C.C
    • Hospitality
    • 1 - 100 Employee
    • Sales Manager
      • Jul 2019 - Present

      * Answering queries and solving problem regarding customer. * Handle and respond to complaints and incidents within the area of responsibilities. * Preparing daily reports, customer appointement, monthly staff timing, notice letter if needed, and other documents. * Able to create business plans to improve on HRM process by my ability to use business process mapping. * Improve management performance, training, personal development, succession planning, and recruitment effectiveness in HR by applying the latest thinking and approches. * Handling common performance problem case studies, Equal opportunities, Handling grevances, case. * Following up e-mails and maintaining record & files. * Keep strict confidentiality in performing the duties and managing the information. * Promoted and recommended fitness training or coaching in sport activities. * Handled and responded to complaints and incidents within the area of responsibility. * Devised and implemented activities to meet customers' demands and generate profit. * Marketed and promoted the gym center to increase the number of members and usage. Show less

  • Cosmetica
    • Tunisia
    • Brand Manager : Make up " LELLA "
      • May 2013 - Jul 2019

      *Directed and supervised all activities related to Lella product management including: Promotions, product documentations, launching, packaging and product campaign / advertising. *Developed, directed and measured the execution of strategic annual /long-term marketing plans in order to meet and exceed sales and revenue commitments/goals. *Led corporate staff to meet sales, training and business presentation targets and to maintain good interpersonal relations with customers and fellows colleagues. *Constructed work plans, established marketing strategy and conducted forecasts, budget management and control-all within set deadlines. *Worked closely with marketing vendors and designers; directed negotiations on advertising prices and campaign budgets. *Social network- created and maintained social media profiles, such as: Facebook. *Always kept up-to-date on increasing effective Internet popularity. Show less

  • Ruspina
    • Monastir Governorate, Tunisia
    • Sales Assistant
      • 2011 - 2012

      * Order items. * Arrange delivery. * Participate in stocktaking (counting and describing the goods in stock) * Operate cash registers and accept payment, or prepare finance arrangements (invoices). * Advise customers on the location, selection, price, delivery, use and care of goods available from the store. * Take special orders for items not currently in stock, or not normally stocked, and notify customers when the items have arrived. * Order items. * Arrange delivery. * Participate in stocktaking (counting and describing the goods in stock) * Operate cash registers and accept payment, or prepare finance arrangements (invoices). * Advise customers on the location, selection, price, delivery, use and care of goods available from the store. * Take special orders for items not currently in stock, or not normally stocked, and notify customers when the items have arrived.

  • Société PLANE FRANCHISE CARREFOUR MARKET
    • France
    • Retail Groceries
    • 200 - 300 Employee
    • Cashier
      • May 2009 - Oct 2010

      * Greet customers entering establishments. * Maintain clean and orderly checkout areas. * Issue receipts, refunds, credits, or change due to customers. * Receive payment by cash, check, credit cards, vouchers, or automatic debits. * Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change. * Establish or identify prices of goods, services or admission, and tabulate bills using calculators, cash registers, or optical price scanners. Show less

Education

  • Institute of Higher Commercial Studies of Sousse
    Master in Management, Management
    2011 - 2012
  • Higher Institute of Management
    Bachelor's degree, Marketing
    2008 - 2010

Community

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