Saeed Rezaei

Customer Care Supervisor at MTN Irancell
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Contact Information
us****@****om
(386) 825-5501
Location
Fars Province, Iran, IR
Languages
  • English Professional working proficiency
  • persian Native or bilingual proficiency

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Credentials

  • Customer Experience Management
    EuroCert Auditing & Certification Services Co. Ltd
    Feb, 2018
    - Nov, 2024
  • Customer service Quality
    OpenSesame
    Feb, 2018
    - Nov, 2024
  • مدیریت تجربه مشتریان
    MTN Irancell
    Feb, 2018
    - Nov, 2024
  • Customer Service: Managing Customer Expectations
    LinkedIn
    Nov, 2017
    - Nov, 2024
  • Managing Customer Expectations for Frontline Employees
    LinkedIn
    Nov, 2017
    - Nov, 2024
  • Building Customer Loyalty
    LinkedIn
    Oct, 2017
    - Nov, 2024
  • Customer Service: Writing for Social Media
    LinkedIn
    Oct, 2017
    - Nov, 2024
  • Leading a Customer-Centric Culture
    LinkedIn
    Oct, 2017
    - Nov, 2024
  • Managing Customer Expectations for Managers
    LinkedIn
    Oct, 2017
    - Nov, 2024
  • Managing a Customer Contact Center
    LinkedIn
    Oct, 2017
    - Nov, 2024
  • Customer relationship management for business
    Alison - Free Online Learning
    Oct, 2017
    - Nov, 2024
  • Online Marketing Fundamentals
    Google
  • Ossidian Technologies e-Learning
    MTN Irancell

Experience

    • Iran
    • Telecommunications
    • 700 & Above Employee
    • Customer Care Supervisor
      • Jul 2021 - Present

    • Customer Care Representative
      • Oct 2013 - Jun 2021

  • ITMC
    • Shiraz
    • Quality assurance
      • Feb 2009 - Aug 2009

Education

  • Islamic Azad University
    Master of Science (M.S.), electronic engineer
    2014 - 2016

Community

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