Saeddin Kalash, PMP, MCSE, CCNA, CEH

Head of IT Department at Scope for IT Services
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Contact Information
us****@****om
(386) 825-5501
Location
Lebanon, LB
Languages
  • English -
  • Arabic -
Skills

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Credentials

  • Oracle Cloud Infrastructure 2021 Certified Architect Associate
    Oracle University
    Jan, 2022
    - Nov, 2024
  • Project Management Professional (PMP)
    Project Management Institute
    Nov, 2019
    - Nov, 2024
  • Microsoft Certified Solutions Expert: Productivity Certification
    Microsoft Certifications
    Jun, 2019
    - Nov, 2024
  • DLP and Forensic Suite Deployment and Management
    SearchInform
    Dec, 2017
    - Nov, 2024
  • IP Video Surveillance & GVR3550
    Grandstream Networks
    Sep, 2016
    - Nov, 2024
  • UCM 6100/6510 Series IP PBX Installer Certificate
    Grandstream Networks
    Sep, 2016
    - Nov, 2024
  • CCNA
    Cisco
    Jun, 2007
    - Nov, 2024
  • CEH
    EC Council
    Jun, 2007
    - Nov, 2024

Experience

  • Scope for IT Services
    • Lebanon
    • Information Technology & Services
    • 1 - 100 Employee
    • Head of IT Department
      • Aug 2008 - Present

      RESPONSIBILITIES: 1- Head of the IT department consisting of 8 members, 5 units: Cabling, Infrastructure, Procurement, Backup and Support for more than 1000+ users propagated in many companies, the smallest company has 4 branches and the biggest has 40. 2- Designing and implementing IT policies. 3- Strengthening the IT infrastructure to comply with the business need. 4- Responsible for scoping, planning, managing the budget, schedule, and project closure. 5- Managing the financials for IT Department. 6- Managing IT Staff, and responsible for day to day operation, including hiring, training, conflict resolution and performance coaching. 7- Negotiating and administering vendor, outsource and consultant contracts. 8- Significantly enhanced the support unit operation, increasing support response time by 50% and resolving time by 30% by implementing IT help desk setup. 9- Designing the connectivity setup and server topology among 10s of branches, resulting in 99% up-time. 10- Designing, installing and administering the installation of telecommunication equipment for WAN networks among 10s of branches. 11- Implementing complete network Infrastructure using Virtual machines. 12- Implementing IP phone system. 13- Installing Cabinets and Patch Panel. 14- Supervising CCTV support team, managing cameras. 15- Developing internal application to maintain records for daily support requests. 16- Integrating many ERP systems inside networks. Area of EXPERTISE: 1- Cisco. 2- Microsoft 3- Red Hat Linux 4- VMware ESXi and vSphere 5- ManageEngine 6- Mikrotik 7- Mitel. 8- GrandStream 9- SearchInform 10- FortiGate 11- Dahua 12- Synology 13- Citrix 14- Veeam 15- Kaspersky 16- PRTG Show less

  • Global University
    • Lebanon
    • Higher Education
    • 1 - 100 Employee
    • University Lecturer
      • Sep 2019 - Present

      Courses: 1- Windows Infrastructure Services 2- Cisco Routing and Switching 3- Firewalls and Gateways Courses: 1- Windows Infrastructure Services 2- Cisco Routing and Switching 3- Firewalls and Gateways

  • Global University
    • Lebanon
    • Higher Education
    • 1 - 100 Employee
    • IT System Engineer
      • Jan 2008 - Aug 2008

      RESPONSIBILITIES: 1- Implementing Windows domain structure in a wireless connection using Radius authentication method. 2- Implementing basic Linux IP-tables firewall. 3- Implementing Snort intrusion detection system under Linux. 4- Administering University computer labs. 5- Maintaining computers (hardware and software). AREA OF EXPERTISE: 1- Microsoft: Active Directory, almost all infrastructure services. 2- Linux: almost all infrastructure services including IP-tables 3- Snort: basic implementation. Show less

  • Global University
    • Lebanon
    • Higher Education
    • 1 - 100 Employee
    • Internship
      • Aug 2007 - Sep 2007

      RESPONSIBILITIES: - Identifying vulnerabilities on any network by running security tools. - Creating and applying security policies RESPONSIBILITIES: - Identifying vulnerabilities on any network by running security tools. - Creating and applying security policies

  • Naji Hallak Establishment
    • IT Officer
      • Jan 2007 - Apr 2007

      RESPONSIBILITIES: 1- Diagnosing and solving hardware and software problems. 2- Managing and maintaining network infrastructure devices. AREA OF EXPERTISE: 1- Microsoft: Active Directory, almost all infrastructure services. RESPONSIBILITIES: 1- Diagnosing and solving hardware and software problems. 2- Managing and maintaining network infrastructure devices. AREA OF EXPERTISE: 1- Microsoft: Active Directory, almost all infrastructure services.

Education

  • Global University
    BS, Computer Science | Information Technology
    2004 - 2008

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