Sadman Arefin

Call Center Operations Manager at Pharma Solutions Bangladesh Limited
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Contact Information
us****@****om
(386) 825-5501
Location
BD
Languages
  • Bengali -
  • English -

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Bio

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Credentials

  • Advanced Training in Microsoft Excel
    Pharma Solutions Bangladesh Limited
    Aug, 2020
    - Nov, 2024
  • Good Storage & Distribution Practice (GSDP) Training
    Pharma Solutions Bangladesh Limited
    Aug, 2020
    - Nov, 2024
  • B.B.A. Graduate in Accounting & Finance
    North South University
    Mar, 2019
    - Nov, 2024
  • H.S.C.
    Notre Dame College
    Jan, 2010
    - Nov, 2024
  • S.S.C.
    Ideal School & College
    Jan, 2001
    - Nov, 2024

Experience

  • Pharma Solutions Bangladesh Limited
    • Bangladesh
    • Pharmaceutical Manufacturing
    • 1 - 100 Employee
    • Call Center Operations Manager
      • Oct 2021 - Present

    • Senior Officer (KAM)
      • Nov 2019 - Present

      -Working under the Operations Department as a Key Account Management Officer.

    • Trainee Intern (Key Account Management)
      • Aug 2019 - Oct 2019

      Selected for 6 months Internship Period in the Key Account Management team under Operations Department.Successfully completed internship within 2 months and got promoted to Sr. Officer, Alhamdulillah!

  • Self-employed
    • Dhaka
    • Private Tutor
      • 2013 - Nov 2019

      Promised to give my best to get the best out of my students. Promised to give my best to get the best out of my students.

  • Meghna Bank Limited
    • Islam Plaza (1st floor), Plot-07, Section-07, Pallabi, Mirpur, Dhaka.
    • Intern
      • Jun 2018 - Aug 2018

      I worked in the Accounts and Customer Service section of the bank, where my responsibilities were- 1. Opening current, savings, corporate accounts, FDR & DPS manually by collecting information from the customers 2. Maintaining record of Bank Register Books (e.g. - Incoming/Outgoing mail, Cheque book/Card register, Foreign Remittance register etc.) 3. Preparing Credit Cash Voucher for Official purpose 4. Printing FDR cheques through printer 5. Receiving and delivering cheque books and debit cards to customers & 6. Interacting with customers directly at the front desk to solve their problems. Show less

Education

  • University of Dhaka
    Master of Business Administration - MBA, Management Information Systems
    2018 - 2020
  • North South University
    Bachelor of Business Administration - BBA, Accounting and Finance
    2013 - 2018
  • Notre Dame College
    H.S.C, Science
    2010 - 2012
  • Ideal School and College
    S.S.C., Science
    2001 - 2010

Community

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