Experience

UCLA New Student & Transition Programs

• United States
• Higher Education
• 1 - 100 Employee

• New Student Advisor

  • Feb 2022 - Present

  -Act as a trained listener to help students clarify educational goals and objectives, personal concerns, and alternative solutions to possible dilemmas.-Familiarize students with academic requirements, college rules and regulations, scholarship requirements, and degree requirements.-Suggest courses and class sequences to balance academic loads and to enhance learning.-Counsel students about classes and majors including prerequisite and/or preparation requirements, course and major content, and performance expectations.-Advise students on graduate and professional school goals.-Introduce and instruct students on various online resources, including registration and enrollment, degree information, and on-campus resources.-Describe the classroom experience for a UCLA student (e.g., the professor's role, lecture and discussion section activities, etc.).-Advise students on maintaining a successful balance between academics and involvement.-Describe opportunities for campus service and co-curricular involvement, and how to use campus resources.-Discuss the idea of a liberal arts education and how the degree and post-graduate plans can be met within realistic student expectations.-Describe pressures and sources of anxieties in the college experience and discuss personal experiences in resolving those conflicts (e.g., parental pressures, performance anxiety, career and major indecision, etc.).-Act as a responsible member of the program; work professionally and responsibly as part of a team and on individual projects.-Act as an ambassador for the University and answer inquiries at yield events such as UCLA Bruin Day.-Conduct Bruin to Bruin sessions for newly admitted students: congratulate them on their admission to UCLA, address initial concerns, answer questions, and provide general information about campus services.



UCLA Alumni Association

• United States
• Higher Education
• 1 - 100 Employee

• Alumni Services Representative

  • Feb 2022 - Present

  - Facilitated the two-way exchange of information with a wide range of constituents, serving as the frontline customer service between visitors and the organization- Processed high volumes of confidential information and resolved high-impact situations while abiding by privacy regulations- Processed information through CRM Database - Facilitated the two-way exchange of information with a wide range of constituents, serving as the frontline customer service between visitors and the organization- Processed high volumes of confidential information and resolved high-impact situations while abiding by privacy regulations- Processed information through CRM Database