Sadiq Akmal

Sales Coordinator at Dream Communications LLC - Etisalat Channel Partner
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Contact Information
us****@****om
(386) 825-5501
Location
Dubai, United Arab Emirates, AE
Languages
  • English -
  • Hindi -
  • Urdu -
Skills

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Brajesh Singh

Sadiq... to me is a child- I had privilege to develop, coach and mentor. He makes me feel highly proud about my decision of hiring a fresh graduate, youngster with almost no related work experience, who not only learnt fastest but also outperformed many other seasoned professional. He accomplished to become one of The most desired resources at American Tower. His understanding about business processes, speed of execution and ability to deliver in shortest time is remarkable. moving on from telecom, he later supported me in Power Distribution business where I had sent him to project location in Bihar. Sadiq learnt every important aspect about business operations in no time and went on to become Man Friday for local Business head. I am proud to see him growing.. I am delighted to see him taking the challenges on chin and I am certain... he would do much greater than what is doing today. I wish him to conquer the skies too..

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Credentials

  • Certificate in Information Technology
    Govt. of India
    Jan, 2005
    - Nov, 2024

Experience

  • Dreamcom | Etisalat Premium SMB Business Partner
    • United Arab Emirates
    • Telecommunications
    • 1 - 100 Employee
    • Sales Coordinator
      • Apr 2018 - Present

      Dream Communications is an E& Etisalat premium partner i joined them in April 2018 as a Sales Coordinator the responsibilities of this role not limited but Sales & Operations Support, KPI build up, Budgeting and Forecasting, Designing Monthly Incentive & Commission Program comprise with evaluation, qualification and results, Preparing Business case followup & Approval, MIS, Sales Opportunities Buildup, Process Development, CRM Enhancement, Presentation for Governance review and some admin task. Dream Communications is an E& Etisalat premium partner i joined them in April 2018 as a Sales Coordinator the responsibilities of this role not limited but Sales & Operations Support, KPI build up, Budgeting and Forecasting, Designing Monthly Incentive & Commission Program comprise with evaluation, qualification and results, Preparing Business case followup & Approval, MIS, Sales Opportunities Buildup, Process Development, CRM Enhancement, Presentation for Governance review and some admin task.

  • Essel Utilities
    • Utilities
    • 1 - 100 Employee
    • Executive Assistant to Business Head
      • Sep 2016 - Mar 2018

      I joined Essel Utilities as EA to Business Head for Water Distribution Projects at HO, Mumbai after 6 months company assigned me same role for Power Distribution project at Muzaffarpur area, Bihar. I joined Essel Utilities as EA to Business Head for Water Distribution Projects at HO, Mumbai after 6 months company assigned me same role for Power Distribution project at Muzaffarpur area, Bihar.

  • American Tower
    • United States
    • Telecommunications
    • 700 & Above Employee
    • Business Analyst
      • May 2015 - Aug 2016

      • Supporting south & west regions by data gathering & preparing MIS to help them make business strategies. • Working closely with teams, driving company-wide goals by providing timely and relevant market, customer and function wise update. • Performing complex analysis about market trends, competitive data and business forecasting. • Collecting most accurate market intelligence, evaluating and recommending the most amicable solution to attain sales results. • Tracking key metrics such as sales pipeline and monthly results to help create business leads. • Exploring relevant market info about customers and their key business indices so as to conscious business decision can be taken. • Preparing performance reports of sales & collection for weekly business review by RSH and CSO. • Closely working on debt reduction, raising flags on abnormalities. • Managing spreadsheet pertaining to various KPI and delivering user friendly GUI to derive the information smoothly. Special Project: • Worked as Project coordinator for ATC KEC Integration. • Driven pre-tendering activities, document preparation for various tenders; Power Grid Corp., MSRTC, JNPT & BEST are name of few. Show less

  • Idea Cellular Ltd
    • India
    • Telecommunications
    • 700 & Above Employee
    • Executive - NSMS, Document Provisioning & MIS
      • Dec 2013 - Apr 2015

       Numbers Management of Prepaid, Postpaid and Toll Free. Numbers generation, Categorization, Blocking and allocation. Testing of MSISDNs from new series and launch in market. Segregation of Premium and Normal Numbers and send to respective stakeholders for utilization. Segregation of churned available numbers and provide to marketing team for allocation to sales team. Provides consecutive numbers to stakeholder while receive the request for the same and keep the allocation update in database. Maintain database (~7 Mn Records) of Numbers management on daily basis. Responsible to keep the track of Premium numbers sale and revenue on weekly basis and publish a report. Responsible for database reconciliation of HLR, IN, BSCS and NSMS arrest abnormalities and take corrective action accordingly. SIM and MSISDN provisioning in system basis on demand. Recycle MSISDN manually through customize tool in case recreation request raised by customer and approved by SD manager. Attend meeting with Marketing and SD team to make strategy to increase revenue through numbers sale. Analyse funnel of numbers allocation and market demand.• Executing end to end process of SIM Exchange document provisioning as per SLA, making vendor Payout.• Publish CAF compliance report. Show less

    • Sales Coordinator
      • May 2012 - Nov 2013

      Responsible for daily report deliverable Postpaid Activation Target Vs Achievement Dashboard CAF Rejection Report CV (Customer Verification) Dashboard Stock Summary (Primary & Secondary Dashboard) Channel Manpower Dashboard MNP Port-In Login Tracker & Status Report Data Specialist Target Vs Achievement with Daily login Commitment ST Claim Invoice & NDC Status ROI MTD Leads Feedback & Sales Complaints Dashboard Customer Usage Analysis FBC & SBC AnalysisAnalysis- Lookout for rejected CAF and get the resolve its error for re-submission to concern Team.  Analysis for daily positive yet to be activated cases and extract non-activated numbers to be shared with concern team for quick activation. Analysis for CV negative cases and observed working data share with respective channels for raise the RV.  Identify ISMS error cases and ask partners to correct the same for further process. Co-ordination- Provide satisfactory response to partners in TAT.  Responsible for CAF submission to SPA and get them tagged for CV in TAT. Co-ordinate with partners to adhere best practices of ISMS, RV, Fill-up a CAF, Documentation. Schemes roll-out and performance tracking . Follow-up with partners to prepare Service Tax invoice and get it submitted to circle office before deadline. Share the sale complaints to respective channels and initiates follow-up for revert with proper feedback from them.  Maintain channels manpower details for MTD and share to circle for update the data for dashboard. Make a friendly communication with channels and provide resolution for any query in line. Follow-up for raised RV with CV team and get it closed in TAT. Coordinates with team to prepare the monthly review PPT and share to ZBM for review. Show less

  • Etisalat UAE
    • United Arab Emirates
    • Telecommunications
    • 700 & Above Employee
    • Service Delivery Coordinator
      • Apr 2011 - Mar 2012

      Documentation & Service Delivery • Responsible for Daily reports deliverable.  Dunning on CAF pendency.  PRM Penetration.  SMS Compliance (Zonal Summary, Trend Analysis, PPT)  FC vs.CAF received.  Multiple & Bulk Connection.  Activation vs.CAF received.  SIM Swap Report.  GC & BC Analysis  Service Deactivation and Resumption Analysis & Trend  MNP reports include UPC, Port-In & Port-Out. • Documentation including CAFs auditing to submission to Term office of circle. • Maintain verification status of allocated AVTV and conduct FV of raised RV. • Major responsibility to identify Partner MSISDN in TV allocation and bypass them from barring. • Provides Support, troubleshooting & coordination with vendor for problem resolutions. • To identify and Highlight the gap in process and suggest revamping. • Handle Nodal mails also as per requirement for SDR & CDR. • Prepare presentation. • Perform SIM Swap activity for individual/Corporate customers. • Provides solution to walk-in customer. Show less

  • Western Money Weizmann Forex Ltd
    • Faizabad Area, India
    • Front Desk Officer
      • Oct 2010 - Feb 2011

      • Responsible for end to end process of front desk executive. • Preparing daily transaction tracker. • Responsible for banking related activities. • Responsible for end to end process of front desk executive. • Preparing daily transaction tracker. • Responsible for banking related activities.

  • Reliance Communications
    • Faizabad Area, India
    • Sales Support Associate (CDMA ,GSM & PCO)
      • Mar 2009 - Sep 2010

       Handling the end to end process regarding customer service delivery.  Preparing daily UAO & URO MIS report.  Tracking balance of retailers and pitch to low revenue outlets for recharge.  Support to TSM to make effective reach to retailers.  Communicate fresh offers and benefits to retailers.  Preparing CAF compliance report for CDMA & GSM customer separately.  Get the primary and secondary.  Upload secondary in portal to avail primary offer.  Responsible to audit CAF and document at first level to refrain from rejection at second level.  Promote Act, FR and others products through canopy and kiosk base outlets. Show less

Education

  • KS SAKET PG College
    B.A, English and Literature, General
    2006 - 2009
  • Tally Acedemy
    TFAP & TCP, Finance & Accounts
    2008 - 2009

Community

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