Experience

R3TEK (R3 Technology, Inc.)

• United States
• IT Services and IT Consulting
• 1 - 100 Employee

• Operations Manager

  • Oct 2014 - Present

  Service Delivery, Resource Management, Client/Talent Acquisition, Relationship Management, Social Marketing, Recruitment, Employee Relations, Benefits, IT trainings. Service Delivery, Resource Management, Client/Talent Acquisition, Relationship Management, Social Marketing, Recruitment, Employee Relations, Benefits, IT trainings.



Axness Technologies Pvt Ltd

• India
• IT Services and IT Consulting
• 1 - 100 Employee

• Head-Operations & Client Services/Co-Founder

  • May 2014 - Present

  IT Solutions, Service Delivery, Business Development, Branding, Staffing, Corporate Relations IT Solutions, Service Delivery, Business Development, Branding, Staffing, Corporate Relations



Procal Technologies Inc.

• United States
• Software Development
• 1 - 100 Employee

• Operations Manager

  • Oct 2014 - Present

  Service Delivery, Resource Management, Client/Talent Acquisition, Relationship Management, Social Marketing, Recruitment, Employee Relations, Benefits, IT trainings. Service Delivery, Resource Management, Client/Talent Acquisition, Relationship Management, Social Marketing, Recruitment, Employee Relations, Benefits, IT trainings.



Skymax Industries

• IT Services and IT Consulting
• 1 - 100 Employee

• Project Consultant

  • Oct 2013 - Apr 2014

  Project : PSRA (Professional Service Recruiting Automation) solution tool for SKYMAX (primary) & its partners (secondary) by utilizing an Employee, Vendor & Client Portal. Responsibilities : -> Understanding the Requirements Specifications, Functionality and Scope of the Application. -> Customizations for the existing product according to client requirement. -> Documenting all the customizations as per the client requirements. Responsible for leading project and team to produce desired results. Interface with external and internal customers and vendors to identify and/or analyze business problems and develop solutions. Develop and improve workflows and business processes to improve customer service, decrease costs, and improve quality and efficiency. Also responsible for walking clients through roll-out process, webinar based customer training, supporting clients via phone and email, creating, updating, and maintaining documentation and user material and keeping tasks and deadlines in mind for multiple clients. Show less



Tata Consultancy Services

• India
• IT Services and IT Consulting
• 700 & Above Employee

• I.T Analyst

  • Jul 2011 - Sep 2013

  Project: TCS Hosting Sustain Operations. Responsibilities: • Support Global Server Hosting Infrastructure – Windows and UNIX Servers/Storage/local area network (LAN) Devices. • Monitor infrastructure using Network/Server Management Tools to ensure high availability for users. • Interaction with different teams to understand current issues in the production environment and work with appropriate technical teams for prompt resolution. • Analyze server/network performance to meet acceptable thresholds. • Assist in Data Center Management. • Act as subject matter expert on the use of Gomez Application Performance Management. • Provide support in launching major IT projects. • Train new members of the team on IT Service Management, Fault/Service Management Tools, • Standard Operating Procedures. Show less



Merik Groups

• Mahabubnagar, India

• Project Engineer (Freelancer)

  • May 2009 - Nov 2010

  Responsibilities: • Designed and developed Data plans and ER Diagrams using modeling tools like Erwin and Visio. • Coded scripts to implement triggers and functions for various packages. • Used SQL*Loader for import invoices into Staging tables, and developed PL/SQL API for complete validation of data and inserting into Interface tables. • Used Dynamic SQL statement for run time SQL query processing. • Developed reports using XML/BI Publisher. • Tested SQL code and PL/SQL wrote indexes for efficient execution times. Show less



SQL Star International

• India
• Software Development
• 100 - 200 Employee

• Trainee Developer

  • Oct 2008 - Mar 2009

  Training Project I : Flex Based Client for BPEL Software : Flex, J2EE, MXML, Action Script, BPEL and SOA Operating Systems : Windows XP Role : Implementer. Team Size : 3 Organization : Academic. Client : S.S.J Engineering College, Hyderabad. Description: This project is aimed to create a flex based client which provides the BPEL Activities for generating the business process code. The generated business process code is provided with required functionality, which integrates and invokes web-services. Training Project - II : Online Time Sheet Entry Software : Oracle Developer Suite (Oracle 9i, Oracle Forms) Operating Systems : Windows XP Role : Implementer. Team Size : 5 Organization : SQL STAR INTERNATIONAL.; Description: This project is aimed to manage the Online Time Sheet. It allows the user to select a date and task and enter number of hours spent on time-sheet. After completing entry, it is sent for approval by higher official. Show less