Co-Founder & Head – Content & Delivery, Wellness Coach & Mentor

• Apr 2021 - Present

The Wellness Seekers Academy focuses on Mental Health & Holistic Wellness (MH & HW) and deals with the overall well-being of individuals and which goes way beyond just their physical and emotional wellness. Over 5 years of research and development on Holistic Wellness, the Academy initiated the Wellness Seekers Program, which curates Workshops, Programs, and Online Courses on the same lines. Our program addresses the Wellness needs of Individuals, Students, Employees, Institutions, Organisations, and at the State level to enable deal with the most common and widespread concerns of isolation, stress and anxiety. The 8 Dimensions of Wellness caters to these needs in an effective and appropriate manner and our unique Wellness Indices enable measure the state of Wellness at all the above levels. We also provide Wellness mentoring sessions for individuals, wherein our team of Wellness mentors work with them in a confidential environment to understand and address their problems across the 8 dimensions of Wellness. Show less

Senior Consultant

• Feb 2021 - Present

VP - HR & Learning and Development

• Jan 2018 - Aug 2020

- Spearheaded the HR and Training functions - Revamped policies and practices to meet organisation goals - Developed HR strategies to align with the business strategy - Spearheaded the HR and Training functions - Revamped policies and practices to meet organisation goals - Developed HR strategies to align with the business strategy

Director

• Dec 2016 - Dec 2017

- Provided Management & Legal consultancy services in Corporate Management, Human Resources Management, Business Laws, Marketing & Pubic Relations to various MNCs, Public & Private Sector organisations. - Developed and revamped various systems and processes - Involved in Business Development to increase client base - Visiting Faculty to various Management Institutes. - Provided Management & Legal consultancy services in Corporate Management, Human Resources Management, Business Laws, Marketing & Pubic Relations to various MNCs, Public & Private Sector organisations. - Developed and revamped various systems and processes - Involved in Business Development to increase client base - Visiting Faculty to various Management Institutes.

Independent HR & Training Professional

• Feb 2015 - Dec 2016

- Conducted freelance training programmes - Visiting faculty to Management Institutes - Conducted freelance training programmes - Visiting faculty to Management Institutes

Head - HR & Admin

• Jul 2006 - Jan 2015

Same group as Paras Calltec Limited. - AVP - HR & Admin - Involved in constant improvement of the organisation culture, initiated and executed strategies for increasing retention. - Improved overall cost efficiency and effectiveness by streamlining operations. - Adopted various developmental strategies which were fine tuned from time-to-time to suit business requirements. - Conducted various training programs across all levels in the organisation. Same group as Paras Calltec Limited. - AVP - HR & Admin - Involved in constant improvement of the organisation culture, initiated and executed strategies for increasing retention. - Improved overall cost efficiency and effectiveness by streamlining operations. - Adopted various developmental strategies which were fine tuned from time-to-time to suit business requirements. - Conducted various training programs across all levels in the organisation.

Senior Consultant

• Jul 2005 - Jul 2006

- Conducted training programs pan India. - Conducted training programs pan India.

Manager - Training & HR

• Aug 2001 - Jun 2005

- Managed the development and delivery of various training programs for the call center. - Coordinated the training facilities, developed long-term training strategies including ongoing needs assessment and feedback from quality monitoring processes. - Worked in close liaison with the quality team and devised methods to monitor agent contacts to ensure quality performance and compliance with call center procedures for call handling. - Responsible for project related activities including relationship management with clients, requirements definition, resources, scheduling, status reporting and deliverables. Evaluated and analyzed project statistics and performance and worked towards continuous improvement. Show less

Team Lead & Senior Trainer

• Jan 2000 - Feb 2001

- Developed training manuals and conducting various training programmes - Led a team for the first Inbound process and overall responsible for team performance - Involved in Beta testing of the first Inbound software - Developed training manuals and conducting various training programmes - Led a team for the first Inbound process and overall responsible for team performance - Involved in Beta testing of the first Inbound software

Assistant Manager - Cargo Sales

• Mar 1988 - May 1999

- Customer Service Manager - Public Relations Officer - Cargo Sales Manager - Customer Service Manager - Public Relations Officer - Cargo Sales Manager

Senior Marketing Executive

• Apr 1986 - Apr 1987