Experience

MoveOn.com.bd

• Bangladesh
• Import & Export
• 1 - 100 Employee

• Executive

  • Dec 2021 - Present

  At first thanks to almighty Allah ❤️ a great opportunity for me, new place, new challenge, new experience so let's do it. At first thanks to almighty Allah ❤️ a great opportunity for me, new place, new challenge, new experience so let's do it.



Woadi

• Bangladesh
• Internet Marketplace Platforms
• 1 - 100 Employee

• Senior Executive

  • May 2021 - Nov 2021



ShopUp

• Bangladesh
• Technology, Information and Internet
• 700 & Above Employee

• Sourcing Associate

  • Nov 2020 - May 2021

• Merchant Supervisor

  • Sep 2020 - Oct 2020

• Customer Experience Associate

  • Jun 2020 - Aug 2020



Genex Infosys Limited

• Bangladesh
• IT Services and IT Consulting
• 700 & Above Employee

• Customer Service Associate

  • Oct 2016 - Mar 2019

   Communicating courteously with customers by telephone, email, letter and face to face.  Handling customer queries.  Take customer feedback.  Sales through phone.  Handling customer complaints or any major incidents.  Digital Marketing.  Issuing refunds or compensation to customers.  Solutions-focused leadership strategy  File and account maintenance.  Meeting with other managers to discuss possible improvements to customer service  Quality assurance.  Keeping accurate records of discussions or correspondence with customers.  Developing feedback or complaints procedures for customers to us Show less



FIFO(First in First Out)

• Kawranbazar, Dhaka-1215

• Customer Service Associate

  • Feb 2016 - Sep 2016

  • Serve best quality service, information and solution over the phone. • Handling customer by using relevant business tool. • Take customer feedback. • Sales through phone. • Serve best quality service, information and solution over the phone. • Handling customer by using relevant business tool. • Take customer feedback. • Sales through phone.