Experience

Deakin University South Asia

• India
• Higher Education
• 1 - 100 Employee

• Admissions Officer

  • Jun 2023 - Present

  Saket, Delhi, India



CAE SIMULATION TRAINING PRIVATE LIMITED

• India
• Airlines and Aviation
• 1 - 100 Employee

• Executive

  • Jan 2023 - Jun 2023

  Gurugram, Haryana, India



Genestrings Diagnostic Centre

• India
• Hospitals and Health Care
• 1 - 100 Employee

• Operations Executive

  • Dec 2021 - Jan 2023

  Malviya nagar 1. Handles the Client Relation team. 2. Manages the daily call flow ( inbound / outbound) and extract maximum productivity. 3. Manages the home collection, B2B , B2C, In-house collections and ensure TAT reports and attain customer satisfaction. 4. Leads the refunds portfolio ( Online / Offline ) in tandem with the Airport agencies, in-house teams and ensure clients gets the due refund within TAT. 5. Supervise the staff members of the CC team and Refund team and guide them in… Show more 1. Handles the Client Relation team. 2. Manages the daily call flow ( inbound / outbound) and extract maximum productivity. 3. Manages the home collection, B2B , B2C, In-house collections and ensure TAT reports and attain customer satisfaction. 4. Leads the refunds portfolio ( Online / Offline ) in tandem with the Airport agencies, in-house teams and ensure clients gets the due refund within TAT. 5. Supervise the staff members of the CC team and Refund team and guide them in streamlining operations. 6. Prepare MIS reports as per operational / management requirement. 7. Supervise the logistics, routing of the field staff. Show less