Experience

Caltex Australia

• Australia
• Oil and Gas
• 700 & Above Employee

• Business Owner

  • Sep 2014 - Present



TNT

• Netherlands
• Freight and Package Transportation
• 700 & Above Employee

• Help Desk Support

  • Apr 2012 - Aug 2014

  *resolve the problem at first point of contact wherever possible,*Supporting customers who call or email the team for technical assistance with the website, with login queries and general technical questions regarding the website functionality*First level phone and email support*Log calls and use on-line systems to access and update data*Liaising with customers, internal users and other service desk analysts to resolve issuesDeliver a high standard of excellence in customer service Skills Developed : Helped in further enhancing the interpersonal skills, communication skills, managing customer relationships and coordination of team efforts.



Telstra Australia

• Customer Representative

  • Feb 2008 - Jul 2010

  *Manage the Team*Communicate with customer *Sale product.*Solve the problem *Skills Developed: Interpersonal, communication and teaching, management skill, handle the high presser of achieve the target *Manage the Team*Communicate with customer *Sale product.*Solve the problem *Skills Developed: Interpersonal, communication and teaching, management skill, handle the high presser of achieve the target