Experience

Vividus Hotels

• India
• Hospitality
• 1 - 100 Employee

• Director of Sales & Marketing

  • Nov 2019 - Present



Royal Orchid Hotels

• India
• Hospitality
• 700 & Above Employee

• Director of Sales & South Head Travel Trade

  • Aug 2016 - Nov 2019

  • Heading Room Sales, F & B Sales {Banquet and Out Door Catering},Revenue & Reservations, Marketing & Communication. •Identify, solicit and service all MICE accounts in liaison with the other sales divisions •Handle all incoming group and MICE leads generated, jointly with the concerned sales division, including all communication, negotiation and contracting required. • Responsible for driving the property's proactive and reactive sales teams to achieve overall Rooms and F&B revenue targets for the hotel. • Playing the role of sales champion for NSO, National Revenue Management Team and National Marketing & Communications Team and for other departments in the hotel. • Organizing Marketing activities - Networking Events, Brown Bag Sessions, Presentations, participating in Trade Shows, Promotion of F&B events and Clients Entertainments. • Ensure that the team follows the company's procedures and policies • Set weekly, monthly, quarterly and annual goals for the sales staff • Follow up on the progress made in achieving the goals and come up with solutions to any problems faced by the workers • Keep an accurate record of the pricing and sales • Ensure that the team is sticking to the budget and prepare expense reports for the senior management to review



Nandhana Hotels

• India
• Hospitality
• 1 - 100 Employee

• Group General Manager - Sales

  • Feb 2015 - Aug 2016

  Headed Sales for 4 Hotels and 14 Restaurants in Bangalore ( 170 Keys Business Hotels) • Achieve targets for sales growth, revenue, etc. • Come up with strategies, tactics, profit targets, sales plans, etc. • Develop and maintain relationships with partners • Plan new programs to increase business and profits • Work for sales initiatives on different mediums like the internet, print and electronic media • Maintain the existing client base • Develop and maintain good relations with the VIP and key clients of the company • Represent the organization at trade shows and events



The Chevron Hotels

• Bengaluru Area, India

• General Manager - Sales

  • Jan 2010 - Feb 2015

  The Chevron Hotel (Infantry Road) Bangalore The Chevron Orchards (Sadashivnaga) Bangalore The Chevron Brigade (off Brigade Road) Bangalore • Joined as Sales Head then promoted to GM Sales in span of 06 Months • Have taken the Occupancy from 50 % to 102 % for 03 Years. • Handling an Inventory of 130 Keys. • Competition analysis & fool proof counter strategies along with responsible Complaint management, escalations & account retention. • Creating new Business sources & Business segments outside key market area Provide timely, accurate, competitive pricing on all completed prospect applications submitted for pricing and approval, while striving to maintain maximum profit margin. • Maintain accurate records of all pricing, sales, and activity reports sanctioned by the sales force Prepare action plans by individuals as well as by team for effective search of sales leads and prospects. • Manage the Sales team for their daily and weekly planners. Assist them to prepare the Week Sales Report. • Participating in travel related exhibitions like TTF and IITM to have widespread domestic and global presence.



Eclipse Hotels & Resorts International Limited

• Hong Kong
• Hospitality
• 1 - 100 Employee

• Director Sales

  • Apr 2008 - Dec 2009

  Eclipse Hotels & Resorts International Limited - J P Churchill Hotel & Suites, Bangalore • Working closely with General Manager for achieving the budget of the financial year, preparing marketing plans and objectives and manages to work within those approved plans. • Is part of the team to exceed budgeted sales and profits in Rooms & F&B areas • Develop and implement effective marketing plans for generating groups & catering revenues • Experienced to evaluate each piece of groups & catering business to ensure business can be properly serviced • Work closely with Revenue & Reservation Manager to know the inventory on day to day basis • Liaising with the Executive Chef, the pricing and preparation of banquet menus and beverage lists, taking into consideration, local requirements, market needs, trends, costs and the companies standard’s



Goldfinch Hotels

• India
• Hospitality
• 100 - 200 Employee

• Accommodation Manager

  • 2007 - 2008

  • Develop and execute strategic plan to achieve sales targets and to expand the company’s customer base • Build and maintain strong, long-lasting customer relationships • Partner with customers to understand their business needs and objectives • Effectively communicate the value proposition through proposals and presentations • Role of Product Champion to maximize Rooms, F&B Revenues from Top producing clients & channels. • Assisting GM to design & execute Business plans, strategies to exceed revenue goals. • Monitoring GDS productivity & Contracting RFPs for existing and prospective Accounts. • Understand category-specific landscapes and trends, reporting on the forces that shift tactical budgets and strategic direction of accounts



37Th Crescent Hotel,Bangalore-01

• India
• Hospitality
• 1 - 100 Employee

• Front Office Manager

  • 2005 - 2007

  A property with 60 rooms newly refurbished business hotel (Downtown). Two Specialty restaurants, 24 hours Coffee Shop, sit down bar, state of the art gym & spa facilities, Banquets & Outdoor caterings, 24 hour's room service Notable Accomplishments • Been a part of all pre opening activities, including staff recruitment for all levels of Front Office. • Played key role in set up of GDS, Market Segmentation, associates training, departmental budget for revenue. • Successfully implemented standard operating procedures for the Front Office department. • Problem handling as well as situation handling skills in me has made me a successful Front Office Manager



The Residency Group of Hotels

• Bengaluru Area, India

• Lobby Manager

  • 2004 - 2005

  The Richmond Hotel (A Unit of The Residency Group - Chennai) The Richmond Hotel (A Unit of The Residency Group - Chennai)