Sachin Biradar
Associate at Paytm Services Private Limited.- Claim this Profile
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English Professional working proficiency
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Hindi Native or bilingual proficiency
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Kannada Native or bilingual proficiency
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Marathi Native or bilingual proficiency
Topline Score
Bio
Credentials
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Project Management Professional (PMP)
SimplilearnAug, 2021- Sep, 2024 -
Business Analytics with Excel.
SimplilearnJul, 2021- Sep, 2024 -
Microsoft Excel
LearnvernMar, 2021- Sep, 2024 -
Microsoft Excel
SkillzcafeFeb, 2021- Sep, 2024
Experience
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Associate
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Oct 2019 - Present
As working Associates In Catalog Process to address customer issues and resolve them in a timely and efficient manner.and learned new skills and contribute to the company growth. Responsibilities: Non-Voice Process 1) Action upon customer queries, complaints, tickets as per the SLA & with proper resolution. 2) Action on customer requests via mails & social media, reviews, etc. 3) Take ownership of customer issues to end. 4) Respond to the customer queries as per the defined TAT. 5) Provide resolution to maintain standards of quality. 6) Recognize trends and patterns and raise issues timely. 7) Maintain a thorough understanding of process and policies. 8) Provide excellent customer service to our customers.
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Paytm
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India
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Financial Services
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700 & Above Employee
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Associate
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Oct 2019 - Present
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Education
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2017 - 2019
Gulbarga University
Bachelor of Commerce - B.Com, Business/Commerce, General -
2019 - 2019
Deshpande Skill Center,Hubli
Soft Skill & Basic Compute -
2014 - 2016
S V PU College Bhalki
12th PUC, Science -
2011 - 2013
Govt High School Kaknala.
10th SSLC, General Studies
Community
