Experience

Surgical Order (SOx)

• Australia
• IT Services and IT Consulting
• 1 - 100 Employee

• Agile Business Analyst

  • Oct 2021 - Present



Torrens University Australia

• Australia
• Higher Education
• 700 & Above Employee

• Lecturer in Business Information Systems

  • Feb 2021 - Present



Health Partners

• Australia
• Insurance
• 100 - 200 Employee

• Business Analyst

  • Jul 2021 - Oct 2021



Avonet Technologies

• Australia
• Information Technology & Services
• 1 - 100 Employee

• Agile Business Analyst

  • Jan 2021 - Mar 2021



OREL IT

• United Arab Emirates
• Information Technology & Services
• 400 - 500 Employee

• Lead Business Analyst

  • May 2015 - Jul 2018

  • Conduct negotiation with client on requirement ambiguities and baseline the requirement. • Lead 7+ BAs and guide them on project implementation to smooth production transition. • Managing projects to meet deadlines, and monitoring team performance to achieve KPI targets. • Take Scrum style stand-up meetings to plan the upcoming day and align the team's effort on required tasks. • Evaluating business processes, uncovering areas for improvement, and implementing solutions. • Maintain knowledge management repository and knowledge transferring to relevant teams. • Work with project managers for resource allocation in projects to meet productivity and quality of the output. • Conduct walk-throughs, meetings, and presentations for demonstrating ideas and findings to clients. • Engage in user acceptance testing and validation, production process deployment and end-user training. • Construct training plans for new members on-boarding the team, train the new recruits and allocate as appropriate. • Engaging with all risk management activities by coordinating with all internal and external project stakeholders. • Engaged in the process of acquiring ISO recognition to user documentation structures and hierarchy



Bizycorp Pvt Ltd

• Sri Lanka
• IT Services and IT Consulting
• 1 - 100 Employee

• Quality Assurance Engineer

  • Jul 2013 - Aug 2014

  • Website Quality Assuring before go-Live and after go-Live • Website Content QA and Tech QA • Handling Client requirements • Conduct client calls • Bug reporting through centralized bug reporting system • Quality Assurance Test Plan Preparation • Promptly escalating issues and work for deadlines • Quality and on-time delivery of agreed project deliverables. • Adhering to and maintaining testing procedures and practices in the team. • Managing and tracking defect resolution • Carry out Acceptance testing • Browser/OS Compatibility Testing



Innodata Inc.

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Content Process Engineer

  • Nov 2011 - Jul 2013

  • Requirements elicitation and analysis and identifying functional and non-functional requirements. • Ensure customer expectations are met through maintaining proper communication between the customer and team. • Developing Software Requirements Specifications for use by the system developers. • As – is and To-be mapping of processes in the business case. • Create and maintain Query sheets, Resource allocation sheets, Server allocation matrix, Project closure documents and other relevant documentation as per ISO standards. • Be responsible of scope creep or any discrepancies against SOW and manage changes to the scope. • Object- Oriented Analysis and Design through UML diagramming (ER-diagrams, Use-case diagrams and User stories). • Review and evaluate existing projects, design, and modify projects and processes for efficiency improvements. • Collaborate closely with developers to meet the requirements, Create Test plans and provide support for testers during User Acceptance testing. • Recognizing process pricing implications on specification changes and making appropriate recommendations.