Experience

Moonstone Information Refinery

• South Africa
• Financial Services
• 1 - 100 Employee

• Exam Centre Invigilator/Administrator

  • May 2023 - Present

• Assistant Invigilator

  • May 2022 - May 2023

   Identifying and registering exam candidates, requesting a valid, original identity document to ensure that the correct candidate writes the exam Verifying that the information we have on file is correct as per ID document Briefing candidates on FSCA rules and regulations for exams Ensuring all relevant paperwork is correctly and fully completed by candidates, as well as fellow invigilators Reporting any and all incidents to the Chief Invigilator



Trabella Pizzeria

• Assistant Manager

  • May 2022 - Present

   Assist the acting manager directly, or stand in the manager’s role should they be unavailable Coordinate daily customer service operations (telephonic orders, reservation, payments) Communicate order details and special requests to kitchen Maintain a clean and tidy dining area Supervise and motivate staff to perform at their best Follow all relevant health department regulations Report to and send feedback regarding the day’s trade to the restaurant owner Coach and support new and existing front of house staff Communicate with clients and evaluate their needs Handling customer complaints and informing the owner of any compliments/suggestions Create monthly shift roster taking into account special requests from staff, as well as taking note of high trade forecasts to ensure that we are properly staffed at all times End of day cash-up, checking that the float is still correct Show less

• Waitress

  • Mar 2019 - Present

   Welcoming and seating guests at the appropriate tables Taking accurate customer orders either by writing it down or memorization Making menu recommendations, answering questions and sharing additional information as requested by customers, including but not limited to operating hours, food allergy risks and expected waiting times  Preparing silverware, side plates and setting tables Upsell additional menu items when appropriate Using POS ordering software or order slips Communicate order details and special requests to kitchen Check customer ID to ensure that they are of legal age to consume alcoholic beverages Serve food and drink orders Providing excellent wait service to ensure customer satisfaction Check dishes and silverware for cleanliness and report any problems Maintain a clean and tidy dining area Deliver checks and collect payments Follow all relevant health department regulations Show less



Byron Thomas Properties

• South Africa
• Real Estate
• 1 - 100 Employee

• Real Estate Show Day Representative

  • Jan 2022 - Present

   Meet with Estate Agent for full property briefing  Key hand-over with seller  Show potential buyers the property, answering any questions they have regarding the property  Request buyer information for further marketing communications  Gather as much information from sellers/buyers as possible to relay back to head office so as to improve our business structure and future endeavours  Assess the buyer’s budget and requirements and suggest relevant properties to view  Request further documentation/information be sent from head office to both buyers and sellers, as necessary  Summarise the day’s events and give feedback to both seller and Estate Agent Show less



Skilful Sache

• Johannesburg Area, South Africa

• Independent Entrepreneur

  • Dec 2013 - Present

  Freelance administration, graphic design, property management, lead generation, and pretty much any other work that you might need done. Freelance administration, graphic design, property management, lead generation, and pretty much any other work that you might need done.



MooRat Gifts

• City of Johannesburg, Gauteng, South Africa

• Store Owner

  • Jun 2019 - Jun 2020

   Typing, copywriting, editing and content creation  Accepting and reviewing custom client order specifications  Quotations and invoicing  Manufacturing hand-made gift bags, gift bows and other gifts  Draft correspondence such as emails and letters regarding client orders  Over-seeing order collection by customer  Organize and schedule appointments  Nature photography, for use on notebooks/greeting cards  Assisting customers/help customers  Processing sales transactions and customer refunds  Following the company’s sales process  Visual merchandising and store displays  Stock control and accepting new shipments  Keeping the store clean  Following safety procedures  Contributing to the smooth running of the store Show less



It's Mine Labels

• United States
• Retail Apparel and Fashion

• Graphic Designer

  • Oct 2018 - Jan 2019

   Reviewing client briefs and fulfilling graphic design orders on CorelDraw  Ensuring that the information that the client requested on the sticker is correct  Notifying relevant graphic designers of any errors for correction  Managing the individual workloads of each graphic designer and ensuring that older orders are processed first  Cutting and packing the stickers into final packaging  Draft correspondence such as emails and letters regarding client orders  Answer phone calls and emails and take messages  Over-seeing order collection by customer Show less



Bookdealers of Melville

• City of Johannesburg, Gauteng, South Africa

• Sales Assistant

  • Jun 2015 - Feb 2018

   Assisting customers inside the store  Processing sales transactions and customer refunds  Answer phone calls and emails and take messages  Following the company’s sales process  Completing day-to-day tasks issued by the supervisor or manager  Visual merchandising and store displays  Stock control and accepting new shipments  Keeping the store clean  Following safety procedures  Contributing to the smooth running of the store  Report to and send feedback regarding the day’s trade to the business owner  End of day cash-up, checking that the float is still correct Show less