IT Project Coordinator

• Mar 2023 - Present

Project Manager

• Jan 2021 - Feb 2023

Managed a cross-functional team of 6 in developing and debuting an innovative, integrated call filtering system for landlines, achieving an NPS Score of 84. -Responsible for authoring and executing 500+ detailed technical tests related to the product including hardware, network compatibility, Android, and iOS applications. -Coordinated closely with shareholders, product owner, and development team to identify goals, estimate tasks, prioritize backlog items, and complete project deliverables on time. -Maintained extensive end-user documentation for troubleshooting common issues and addressing customer problems. Show less

Program Coordinator

• May 2015 - Aug 2022

Supported program director in the coordination of staff and organization of logistics for corporate events and private parties. -Collaborated with the program director to plan over 50 successful events with budgets between $1,000 and $20,000. -Led event logistics such as coordinating staff, transporting materials, and communicating with vendors to ensure success and troubleshoot issues quickly. Supported program director in the coordination of staff and organization of logistics for corporate events and private parties. -Collaborated with the program director to plan over 50 successful events with budgets between $1,000 and $20,000. -Led event logistics such as coordinating staff, transporting materials, and communicating with vendors to ensure success and troubleshoot issues quickly.

Lead Teacher

• Sep 2013 - Dec 2020

Collaborated with childcare professionals to develop and implement a research-based childcare experience for a community of 350+ families. -Documented learning outcomes, led weekly team reflections, and provided accurate quarterly summative assessments to track milestones. -Performed budget management tasks such as monitoring the annual food budget, estimating costs of materials for operation, and approving individual budget requests to reduce overall costs by $4000 annually. Collaborated with childcare professionals to develop and implement a research-based childcare experience for a community of 350+ families. -Documented learning outcomes, led weekly team reflections, and provided accurate quarterly summative assessments to track milestones. -Performed budget management tasks such as monitoring the annual food budget, estimating costs of materials for operation, and approving individual budget requests to reduce overall costs by $4000 annually.

Group Leader

• Jun 2017 - Aug 2017