Experience

Manoucher Fine Foods

• Canada
• Food and Beverage Manufacturing
• 1 - 100 Employee

• Food Technical Manager

  • Aug 2021 - Present

  HACCP/ BRC Coordinator knowledge of BRC standards, food safety regulations for Canada, USA and UK. Maintain HACCP program and controls documents within food facility AA HACCP/ BRC Coordinator knowledge of BRC standards, food safety regulations for Canada, USA and UK. Maintain HACCP program and controls documents within food facility AA



Manoucher Fine Foods Inc.

• North York, ON

• Director Sales & Logistics Food Service / Retail

  • May 2012 - Present

  10 years at Manoucher Fine Foods Inc. Director Sales / HACCP - BRC Coordinator • HACCP certified 1, 2 Knowledge BRC Issue 8 Standards - Maintain HACCP program and controls documents. • Develop new business opportunities in both retail and food service categories. • Product development, researching, process and make modifications based on customer’s feedback and upcoming market trends. • Help maintain quality control –improve, services and processes to ensure all products meets the quality criteria and requirements • Maintain, update product knowledge and nutritional information. • Negotiate prices. • Analyze and create various sales charts. • Handle accounts, prompt responses to their inquiries, applying a high level of customer service is fast, efficient with accurate information • Continue to build and maintain existing relationships between customers and businesses. • Oversee and assist 20 plus sales representative through sister companies. • Prepare presentations and product shots. • Complete various vendor forms and deals sheets. • Logistics process purchase orders and schedule transportation needs with in/outside Canada. • Travel within and outside Canada complete store visits - setup, maintain, organize merchandising displays units/shelves at store level help drive sales. • Coordinate and setup demos • Travel and set up Tradeshows within and outside of Canada. • Assist Art department work closely create and share ideas social media platforms, recipe and POS marketing material. • Help support colleagues in all departments when absent from office when needed. Show less



Sobeys

• Toronto, Canada Area

• Bakery Clerk - Closing Bakery

  • Sep 2017 - Aug 2018

  Bakery Clerk /Closing bakery Part Time Evenings – Sobeys Inc. • Serve customers till closing. • Package, label and date products that need to be placed on the floor. • Help bakery manager stock the bakery department when needed. • Walk the department make sure all products are facing forward. • Help create items if needed for display case. • Use mobile scanner to help control inventory counts. • Clean bakery fully for next shift. • Continuous learning and personal development in this category. Show less



Canada Care Medical Inc Health Care Specialist

• Toronto, Canada Area

• Office Administration- Customer Service Representative

  • Sep 2001 - Oct 2011

  Canada Care Medical Inc. Health Care - Office Administrator /Customer Service Representative Specialist September 2001 – October 2011 • Monitor and process daily invoices through HPG system received by various CCAC (Community Care Access Centres). • Provide daily communication with clients, CCAC nurses and drivers on daily bases. • Update client information and inform CCAC staff. • Identifying and meet clients and CCAC nurse expectations. • Track orders provide accurate information. • Maintain product knowledge help accommodate, clients, CCAC nurses request product replacements. • Provide emergency assistance and company inquiries to aid clients and CCAC nurses 24/7/365 day’s year by phone or e mail. • Coordinate Immediate/Urgent/Same day delivery orders. • Inventory and adjustments – monitor, track, rotate, receive enter PO’s and order stock. • Pick and pack private clients and CCAC Hospital orders. • Work weekends alone processing, picking and packing orders and emergency orders. • Open and closed facility occasionally. • Deliver occasional immediate orders on weekends and ship supplies through various courier companies. Show less