Experience

Museum of Illusions
• United States
• Entertainment
• 1 - 100 Employee
• Marketing and Sales Manager

  • Nov 2022 - Present


Autonomo

• Retail
• 100 - 200 Employee

• Digital Marketing

  • Feb 2022 - Feb 2022

  ▪ Short project: makeover of a business Instagram profile ▪ Short project: makeover of a business Instagram profile



FeniceAcademy

• Professional Training and Coaching
• 1 - 100 Employee

• Sales Account

  • Jul 2021 - Jan 2022

  ▪ Sold High-ticket courses with the price of up to three zeros figures by applying strategies on how to use questions and empathy to build trust and help others ▪ Overcame objections and concerns by learning from mistakes and keeping up with the formation of selling and personal growth ▪ Sold High-ticket courses with the price of up to three zeros figures by applying strategies on how to use questions and empathy to build trust and help others ▪ Overcame objections and concerns by learning from mistakes and keeping up with the formation of selling and personal growth



MyBusiness Accelerator

• Business Coaching Specialist

  • May 2021 - Jul 2021

  ▪ Gestione Leads ▪ Vendita Corsi di Formazione ▪ Gestione Leads ▪ Vendita Corsi di Formazione



Angelini Property - Solution Agency

• Italy
• Real Estate
• 1 - 100 Employee

• Front Office | Segretaria

  • May 2020 - Apr 2021

  ▪ Built and maintained 100% good relationships with clients and real estate agents by listening to each request, finding a point of contact, and staying calm in challenging scenarios ▪ Coordinated the company's schedule efficiently by managing communications, meetings, and appointments between clients and workers in a challenging environment ▪ Built and maintained 100% good relationships with clients and real estate agents by listening to each request, finding a point of contact, and staying calm in challenging scenarios ▪ Coordinated the company's schedule efficiently by managing communications, meetings, and appointments between clients and workers in a challenging environment



H10 Hotels

• Spain
• Hospitality
• 700 & Above Employee

• Front Office & Guest Relation

  • Jul 2019 - Dec 2019

  ▪ Maintained a 100% customer satisfaction rating by listening carefully to clients' requests, satisfying them, and providing quick solutions to stay issues ▪ Increased online positive reviews by 10% by providing high-quality service through empathy and active listening ▪ Boosted sales by encouraging loyalty programs and up-sellings during the check-in process ▪ Maintained a 100% customer satisfaction rating by listening carefully to clients' requests, satisfying them, and providing quick solutions to stay issues ▪ Increased online positive reviews by 10% by providing high-quality service through empathy and active listening ▪ Boosted sales by encouraging loyalty programs and up-sellings during the check-in process