Experience

College Foundation, Inc.

• Raleigh-Durham, North Carolina Area

• Return Mail Processing

  • Jun 2017 - Present



Aerotek contractor for Seterus IBM

• Raleigh-Durham, North Carolina Area

• delinquency management

  • Dec 2015 - Present



seterus ibm

• Raleigh-Durham, North Carolina Area

• delinquency management

  • Dec 2015 - Present



Guaranteed Rate Affinity

• United States
• Financial Services
• 700 & Above Employee

• Appraisal Coordinator

  • Nov 2021 - Feb 2022

  Responsible for placing and tracking appraisal orders through Guaranteed Rates appraisal management system.Acts as an independent liaison between sales staff and the appraiser.● Orders, oversees, and responsible for handling all appraisal order requests, timely follow up, escalatedservice requests, and retrieval of completed appraisal reports.● Interacts with the appraiser, appraisal management companies, and the internal origination, processingand underwriting staffs, and other clients to facilitate the ordering and return delivery of appraisalassignments.● Monitors assignments and the return delivery of appraisal products from the appraisal vendor to ensurethe file is processed accurately and in a timely manner.● Ensures compliance standards are met for XML, UCDP and EAD.● Investigates POD and service provider questions, concerns, and issues.● Understands and follows documented specific appraisal requirements.● Follow up on progress of appraisal order assignments outside of expected timeframe.● Action all past due reports and escalate when necessary to the manager.● Acknowledgement and general understanding of Appraisal Independence Guidelines (AIR).● Other duties as assigned. Show less

• Closer Coordinator

  • Nov 2020 - Nov 2021

  Assist the Loan Coordinator in the preparation of each file for closing in tandem with the Loan Coordinator’sefforts in obtaining the CTCWork with internal departments as well as third parties in ensuring the accuracy and completion of all filedocumentation and information to ensure a problem free and timely submission to closing.Review the approval and coordinate with LC regarding any Funding or At Close conditions • Review existingfile documentation and request further documentation or corrections as necessary to ensure complete, accurateand matching documentation:● Insurance● Title● Wire Instructions● Closing Protection Letter● Payoff (for refinances)● Appraisal• Begin and track collaboration with settlement agent within CD Exchange • Submit for insurance review oncedocumentation is complete and accurate • Ensure completion of all necessary parties in the Encompass trackingscreen for CD creation and fraud review• Begin completion of LC DashboardAssist Operation Assistant team as a special project when Closing coordination is low in workloadUpload file documents Verify property address with USPS Verify real estate taxes on county treasurer/assessorwebsite Place and follow up on all applicable third party orders, as necessary Maintain accurate Encompasstracking information screen Communicate consistently with POD to identify additional responsibilities andtasks. Show less



Wells Fargo Home Mortgage

• QA Analyst

  • Mar 2010 - Apr 2015