Experience

Piedmont Columbus Regional Health

• Referral Coordinator

  • Apr 2018 - Present

  Schedule appointments in the office as well as with specialists and maintain patient chart.Enter/update patient demographic data.Track “no show” appointments.Verify insurance benefits/eligibility and document in the computer system.Verify/obtain referral numbers or authorizations for upcoming appointments.Answer telephone.Send reports to appropriate clinical personnel or office management.Add notes to appointment to help keep providers informed.

• Physicians Practice Rep

  • Aug 2014 - Nov 2019

  Greet patients and provide instructions as they come inPerform clerical and administrative tasksCollect patient demographic dataAnalyze health insurance benefits and verify insurance eligibilityReceive telephone calls and provide relevant informationSchedule and confirm appointmentsHandle incoming and outgoing correspondenceProcess request for medical recordsNightly cash reconciliation and deposits



Columbus Medical Oncology

• United States
• Medical Practices

• Front Desk Supervisor

  • Apr 2012 - Aug 2014

  Greet patients and provide instructions as they come inPerform clerical and administrative tasksCollect patient demographic dataAnalyze health insurance benefits and verify insurance eligibilityReceive telephone calls and provide relevant informationSchedule and confirm appointmentsHandle incoming and outgoing correspondenceProcess request for medical recordsNightly cash reconciliation and depositsTrain and supervise other receptionist Greet patients and provide instructions as they come inPerform clerical and administrative tasksCollect patient demographic dataAnalyze health insurance benefits and verify insurance eligibilityReceive telephone calls and provide relevant informationSchedule and confirm appointmentsHandle incoming and outgoing correspondenceProcess request for medical recordsNightly cash reconciliation and depositsTrain and supervise other receptionist



Comando Military Supply

• Retail
• 1 - 100 Employee

• Office Associate

  • Sep 2009 - 2012

  Greet customers and provide instructions as they come inPerform clerical and administrative tasksCollect demographic data for special ordersReceive telephone calls and provide relevant informationSchedule and confirm appointments for uniform fittingsHandle incoming and outgoing correspondenceProcess accounts payableNightly cash reconciliation and deposits Greet customers and provide instructions as they come inPerform clerical and administrative tasksCollect demographic data for special ordersReceive telephone calls and provide relevant informationSchedule and confirm appointments for uniform fittingsHandle incoming and outgoing correspondenceProcess accounts payableNightly cash reconciliation and deposits