Experience

BayPath Elder Services, Inc.

• United States
• Individual and Family Services
• 1 - 100 Employee

• Case Management Supervisor

  • Jan 2018 - Present

  • Responsible for recruitment and training of case managers • Provide weekly supervision of staff; monitor/document addiIonal training and development • Complete regular performance evaluaIons • Implement and educate staff on person centered planning for consumers • Attend quarterly SCO and CCA clinical conferences • Maintain agency compliance with mulIple State, Centers for Medicare/Medicaid and insurance regulaIons and requirements o Conduct comprehensive home and telephonic assessments o Establish procedures to help members maintain program eligibility o Cover open caseloads as needed o Attend agency interdisciplinary case meeIngs and ensure all essenIal documentaIon is maintained • Collaborate with insurance companies as well as family members, providers and community resources in order to fully support an independent life for each of our members • Coordinate in-home services for members • Specialist in 3 insurance companies: Fallon Navicare, Senior Care OpIons Program; Senior Whole Health, Senior Care Options Program; Commonwealth Care Alliance, Senior Care OpIons Program; Commonwealth Care Alliance, One Care Program Show less



Minuteman Senior Services

• United States
• Individual and Family Services
• 1 - 100 Employee

• • Dec 2016 - Jan 2018

  • Conducted iniIal funcIonal and financial assessments in order to determine consumers’ eligibility for home care services; determined and iniIated service plans in compliance with state regulaIons• IniIated and maintained electronic files (state database) as well as hard copy documentaIon• Partnered with case managers and agency nurses to ascertain whether consumers’ needs were being met andestablish follow-up as needed• Conducted mulIple case conferences with consumers and their families to validate consumer saIsfacIon• Offered informaIon and referrals to community resources and programs so as to close any gap in care consumersmay experience Show less

• • Jun 2014 - Dec 2016

  • Conducted funcIonal assessments and reassessments of assigned elders in accordance with state regulaIons• Coordinated in-home services: developed care plans in conjuncIon with the consumer, collateral contacts (familymembers, physician, visiIng nurses, etc.), and supervisor. Monitored plans on an ongoing basis to ensure consumerbenefit and avoid unnecessary service duplicaIon.• Maintained informaIon related to each case in accordance with ExecuIve Office of Elder Affairs documentaIonstandards including:o Electronic and hard copy documentaIon of re/assessments of consumers’ funcIonal and financialeligibility in order to support the need for services; telephonic, agency mail/email, and othercommunicaIons (i.e. noIces of service suspension, terminaIon, etc.)o Supplementary assessments for risk issues or abuse; followed proper protocols for reporIng suchinformaIon• Assumed covering care manager duIes several Imes per month assisIng consumers whose care manager wasunavailable• ParIcipated in staff development including:o MeeIng with supervisor on weekly basis to review cases, strategize, and maintain ongoing supporto Kept current with all agency and Elder Affairs’ policy informaIon via wri_en memoranda and a_endanceat agency trainings and staff meeIngso Updated knowledge pertaining to gerontology and services for elders through outside and in-servicetrainings, courses, workshops, etc.o Maintained communicaIon and coordinaIon of services with local community partners such as Council onAging staff and others through a variety of means Show less



Melmark New England

• United States
• Education Administration Programs
• 100 - 200 Employee

• Behavioral Therapist

  • Oct 2012 - Jun 2014

  • Provided educaIonal instrucIon to assigned students in a structured classroom environment • Assisted in developing teaching plans appropriate to the ages/populaIons served • Worked closely with children and adolescents (ages 3-21 years) with emoIonal, developmental/behavioral needs • Served children, adolescents and adults with auIsm spectrum disorders, acquired brain injury, neurological diseases and disorders, comorbid mental health disorders and severe needs • Developed and implemented Individual EducaIon Plans (IEP) • CPI Restraint & CPR cerIfied • Managed a case load of 7 • Daily data collecIon and data entry for case load • Communicated weekly progress reports to students’ families Show less



Berkshire County Arc

• United States
• Individual and Family Services
• 1 - 100 Employee

• Community Advocate

  • Jun 2011 - Oct 2012

  • Advocated for adults (21+ years old) with developmental disabiliIes in the community • Carried a caseload of 42 individuals; created Community Individual Service Plan (ISP) goals for each consumer • Created methods to track each ISP goal and collect data; generated quarterly reports • Supervisory responsibiliIes included direct care staff and House Directors. • CPR & MAP cerIfied • Advocated for adults (21+ years old) with developmental disabiliIes in the community • Carried a caseload of 42 individuals; created Community Individual Service Plan (ISP) goals for each consumer • Created methods to track each ISP goal and collect data; generated quarterly reports • Supervisory responsibiliIes included direct care staff and House Directors. • CPR & MAP cerIfied


The Key Program, Inc
• United States
• Non-profit Organizations
• 100 - 200 Employee
• Residential Counselor

  • May 2010 - Jun 2011