Experience

Magnet Projects

• Construction
• 1 - 100 Employee

• Kitchen Designer

  • Jul 2021 - Present



Wren Kitchens

• United Kingdom
• Furniture and Home Furnishings Manufacturing
• 700 & Above Employee

• Designer

  • Aug 2019 - Jul 2021

  Kitchen Sales Designer Kitchen Sales Designer



The Crib

• Digbeth, Birmingham

• General Store Manager

  • Jun 2019 - May 2020

  Operating the initial set up of an £2 million turnover Independent multi-­‐faceted company, acting as General Manager overseeing and guiding company directors on developing a new concept social hub for creatives, from idea to successful launch. Consisting of a retail, food, event/social space, bar and games room. Operating the function of a curated events programme to engage and capture visitors both young and old, ensuring the functionality of a 4 floor store and its operations. Operating the initial set up of an £2 million turnover Independent multi-­‐faceted company, acting as General Manager overseeing and guiding company directors on developing a new concept social hub for creatives, from idea to successful launch. Consisting of a retail, food, event/social space, bar and games room. Operating the function of a curated events programme to engage and capture visitors both young and old, ensuring the functionality of a 4 floor store and its operations.



Bravissimo

• United Kingdom
• Retail
• 200 - 300 Employee

• Store Manager

  • Apr 2017 - Jun 2019

• Assistant Store Manager

  • Feb 2016 - Apr 2017



FRED & FARID

• United States
• Advertising Services
• 100 - 200 Employee

• Assistant Store Manager

  • Jan 2015 - Jan 2016

  Responsibilities Daily Figures- working towards monthly, weekly and daily targets, KPI's ( average transaction value, units per customer & mystery shops). Stock control- cycle counts (stock takes), confirming incoming and outgoing transfers, processing deliveries. Weekly trade reports Staff (HR Recruitment)- recruiting, training workshops, 1:1 development/progress meetings, disciplinary process. Accessing staff sales contributions and productivity Visual- weekly jewellery display changes, Best seller and hot spot location knowledge, rolling out new product to guidelines, trend / collection inspiration. Accomplishments After demonstrating an understanding of the business and suggesting ideas that were incredibly viable for the concession, the company saw a massive increase on key performance indicators, (namely mystery shops) increasing from 42% to 76% and went from -11% to +20% against last year figures. Skills Used After only two weeks of being within the company, and displaying visual solution that were viable for the concession I was promoted to vm specialist as an extra responsibility to assistant manager. Conducting daily floor walks with the concession manager looking at best sellers, key hot spots, and deciding visually the best way forward for the company. I chair weekly vm meetings and training workshops for the team where any new guidelines and store standards from head office are all put to practice. Show less



Zara

• Ladieswear Deputy Responsible Manager

  • Nov 2012 - Dec 2014



OUTFIT, Arcadia Group

• Birmingham, United Kingdom

• Brand Supervisor/ Visual Merchandiser

  • Mar 2010 - Nov 2012

  Working within Outfit I originally started out as Wallis Brand Supervisor but quickly progressed to a field visual merchandiser based role after displaying visual solutions that were viable for the store and area. Duties included: • Travelling the midlands area to support, maintain and implement the visual proposition of the brand. Including Overnight shifts to accommodate floor moves and new store openings. • Using commerciality through weekly reports and Best Sellers to stay ahead of competition. • General all round support of the Visual Merchandising team. Regular liaisons with Brand Specialists and Store Management on new VM layouts and implementation of merchandising guidelines. • Communicating, coaching and training in store teams to understand the impact effective visual merchandising can have on profit and sales. The ability to coach individuals on standards, techniques and having an eye for detail, colour and pattern is essential. • Ultimately ensuring the stores brand image is maintained at all times with the use of graphics and equipment. Show less



DAY Birger et Mikkelsen

• Denmark
• Retail
• 1 - 100 Employee

• Concession Manager, House of Fraser

  • Jan 2008 - Mar 2010

  Working in this premium luxury fashion brand, I managed a small team of five. I coached, trained, drove and motivated them through all aspects of the business. Duties included: • Weekly reports (KPIs), Stock-take, rotas, handling staffing issues, delagating targets, Prioritising and initiating Company objectives; Key Awareness of competitor activity and a general top-level of communication with the team and the brand. • Customer Service- Upholding a common ground with new and existing customers at all times, following company techniques, Standards and sales steps to ensure sales targets are reached. • Visual merchandising- Ensuring the concessions merchandising opportunities are fresh and up-to-date according to seasonal demand and current trends. Mannequin styling Implementing regular floor moves, and weekly/fortnightly 'stories' on the shop floor evidently conveying the knowledge of key looks to customers Show less