Communications Coordinator

• Oct 2020 - Present

Communications Intern

• Oct 2019 - Oct 2020

Customer Service Representative

• Feb 2019 - Aug 2019

>Provides technical support troubleshooting, customer service, and sales for TekSavvy customers>Assisted management in the hiring process of Dual Role Agents>Trained new employees as a mentor and trained current employees on a new software program to improve customer relations>Corresponds with the appropriate vendors (Bell, Bell Aliant, Cogeco, Rogers, Shaw, Telus, Videotron) for new installations, hardware purchases, move, change requests and repair requests>Provides customer insight by logging consumer feedback for analytics

Summer Tourism Assistant - Promotions

• May 2018 - Aug 2018

>Coordinated with tourism stakeholders and event organizers to promote Chatham-Kent tourism>Carried out community-outreach initiatives and frequently engaged with Chatham-Kent tourists and the Chatham-Kent community>Wrote reports to evaluate the effectiveness and reach of all community-outreach initiatives>Frequently input suggestions to improve outreach and engagement for the following year>Contributed to the social media management of all Chatham-Kent Tourism social media accounts>Photographed community stakeholder locations and events>Liaised with the media to promote Chatham-Kent's Detourism campaign

Communications Intern - Neighbourhood Arts Network

• Oct 2017 - May 2018

> Assisted with writing content for Neighbourhood Arts Network programs on social media ArtWorksTO, RBC Arts Access Fund, in-house features> Assisted with writing monthly newsletters; accumulating and organizing news and opportunities and events, features> Researched exciting Toronto-based community arts stories> Gathered information of awards recipients> Designed various creative content for social media (Twitter, Instagram, Facebook)> Assisted with event planning and promotion> Helped to update website content> Participated in creative brainstorming for Neighbourhood Arts Network programming and events> Conducted community outreach to help raise programming awareness>Utilized social media analytics to determine the best uses for social media platforms>Wrote reports to make suggestions to improve outreach & engagement through social media>Created original digital media pieces for promotional purposes including a Wellness Wednesday campaign>Interviewed artists and members of arts organizations for community features

Residence Life Desk Clerk

• Sep 2014 - May 2018

> Obtained 100% on most recent work evaluation by successfully building relationships with residents, guests, and Property Watch Officials while ensuring the safety of residents by signing all guests into the building> Took initiative by keeping up to date with York University’s policies, procedures, and services as well as events on campus to be able to answer campus inquiries > Maintained a safe and positive community environment > Obtained 100% on most recent work evaluation by successfully building relationships with residents, guests, and Property Watch Officials while ensuring the safety of residents by signing all guests into the building> Took initiative by keeping up to date with York University’s policies, procedures, and services as well as events on campus to be able to answer campus inquiries > Maintained a safe and positive community environment

Intern – Teen Boys & Teen Girls Programme Coordinator, Women's Income Generating Group Coordinator

• May 2017 - Aug 2017

> Assisted the Project Coordinator and Country Director with the coordination and facilitation of workshops that were designed to empower teen boys and teen girls in Uganda and educate them about sexual and reproductive health, gender-based violence, gender roles, communication skills, leadership, and goal setting> Developed a new curriculum for the Teen Boys & Teen Girls Programmes> Created a monitoring and evaluation structure to assist 15 HIV+ women with the management of their new businesses to ensure financial success > Effectively balanced budgets for programming and saved the organization 580 800 UGX or the equivalent of $200 CAD> Contributed to the content and editing of monthly newsletters and blog posts> Actively networked with organizations both in Uganda and abroad for the purposes of partnership and/or fundraising

Event Management Intern - The Beach Boys Hospice Fundraiser

• May 2015 - Aug 2015

> Successfully raised more than $100 000 CAD for the Chatham-Kent Hospice through a concert fundraiser performed by The Beach Boys > Regularly coordinatated with the event planning committee, Rotarians, business owners, Chatham-Kent Police Services, and The Municipality of Chatham-Kent > Effectively administered promotional campaigns including the coordination of a sponsored event at Chatham’s Capital Theatre in conjunction with RetroFest > Developed promotional campaigns and managed social media for the event> Frequently negotiated prices with business owners and budgeted the finances > Arranged to have professional photographers take pictures of the concert one week before the event at no cost to The Rotary Club of Chatham > Kept the event committee focused and accountable through the implementation of meeting minutes

Office Administrator

• Jul 2013 - Aug 2015

> Worked in agriculture in the area of shipping and receiving produce for a seasonal summer position> Successfully communicated with external corporations and handled employee concerns and human resources> Was instrumental to the creation of the Employee Handbook as well as other policies > Was responsible for organization and filing of appropriate documentation such as pesticide forms> Participated in an Employee Training Video > Worked in agriculture in the area of shipping and receiving produce for a seasonal summer position> Successfully communicated with external corporations and handled employee concerns and human resources> Was instrumental to the creation of the Employee Handbook as well as other policies > Was responsible for organization and filing of appropriate documentation such as pesticide forms> Participated in an Employee Training Video

Director of Promotions

• Sep 2014 - Apr 2015

> Was an ambassador for Communication Studies students and frequently collaborated with fellow members of the Executive Committee and the Department of Communication Studies to coordinate networking and academic events such as professional panels and guest speaker presentations, a tour of TVO and study sessions> Designed advertisements for events and frequently promoted such events through social media, presentations to large lecture halls and campaigning> Held weekly office hours in the Department of Communication Studies to answer student inquiries

Event Manager

• Sep 2014 - Oct 2014

> Collaborated with a team of 3 event planners> Coordinated with caterers and the manager of the event venue at SpeakEasy21> Conducted meetings with NEDIC - National Eating Disorder Information Centre - for which the event was held in honour of to discuss fundraising> Created advertisements to promote the event on social media and at SpeakEasy21> Designed album artwork to be featured on iTunes for Brittany Scott’s single, “Do It For Love” > Collaborated with a team of 3 event planners> Coordinated with caterers and the manager of the event venue at SpeakEasy21> Conducted meetings with NEDIC - National Eating Disorder Information Centre - for which the event was held in honour of to discuss fundraising> Created advertisements to promote the event on social media and at SpeakEasy21> Designed album artwork to be featured on iTunes for Brittany Scott’s single, “Do It For Love”

Intern - Assistant to the Project Coordinator

• Jan 2012 - Jun 2012

> Was instrumental to the success of the arts festival by independently contacting bands, artists, and sponsors and updating the website and social media pages daily> Consistently drafted the appropriate letters to the Government of Canada for grants, many of which were approved and calculated into the budget> Participated in the successful re-branding of the organization > Was instrumental to the success of the arts festival by independently contacting bands, artists, and sponsors and updating the website and social media pages daily> Consistently drafted the appropriate letters to the Government of Canada for grants, many of which were approved and calculated into the budget> Participated in the successful re-branding of the organization