Clinic Manager

• Mar 2020 - Present

Manager Anti-Aging & Aesthetics

• Oct 2019 - Mar 2020

Admin Manager / Medical Specialist

• Aug 2018 - Apr 2019

● Administrative responsibilities including patients management, advertising, marketing and public relations● Responsible for all clients medical servicing aspects including communications using different channels● Responsible for the patients experience pre, during and post medical procedures● Maintaining client records and communicating with both internal and external doctors/specialists● Managing and building out in-house pharmacy and administering medications● Caring out… ● Administrative responsibilities including patients management, advertising, marketing and public relations● Responsible for all clients medical servicing aspects including communications using different channels● Responsible for the patients experience pre, during and post medical procedures● Maintaining client records and communicating with both internal and external doctors/specialists● Managing and building out in-house pharmacy and administering medications● Caring out diagnostic procedures – such as ECG, swabs, blood tests, intravenous treatments etc. Show more Show less

Medical Service Director Anti-Aging & Aesthetics

• Jan 2018 - Aug 2018

● Planning, designing, overseeing and controlling of medical services and program projects/developments in the field of anti-aging and aesthetics● Planning and coordinating of HKIRC events● Working with project partners, agents and suppliers to implement new products, services and treatments● Purchasing coordination for equipment● Implementation of new clinic information system● Supporting Managing Director on budget and cost structure● Implementing policies, protocols… ● Planning, designing, overseeing and controlling of medical services and program projects/developments in the field of anti-aging and aesthetics● Planning and coordinating of HKIRC events● Working with project partners, agents and suppliers to implement new products, services and treatments● Purchasing coordination for equipment● Implementation of new clinic information system● Supporting Managing Director on budget and cost structure● Implementing policies, protocols and procedures and training admin staff● Acting as the medical expert and point of contact for internal and external partners and vendors Show more Show less

Head of VIP Services - Preventive Anti-Aging Medicine

• Jan 2016 - Dec 2017

● Management all aspects of the VIP Services including the entire operational concept and all client facing activities before, during and after the treatment● Presentation of various treatment programs to existing customers and prospects in-house and external as well as involvement in various cooperation projects and new business activities in Hong Kong and abroad● Research in the field of Anti-Aging, Nutrition and Stem Cell Therapy in order to be up to date on any industry developments… ● Management all aspects of the VIP Services including the entire operational concept and all client facing activities before, during and after the treatment● Presentation of various treatment programs to existing customers and prospects in-house and external as well as involvement in various cooperation projects and new business activities in Hong Kong and abroad● Research in the field of Anti-Aging, Nutrition and Stem Cell Therapy in order to be up to date on any industry developments and innovations including in-depth assessment of potential in-house introduction● Management of nurse team ensuring efficient and effective internal and external processes and quality management of every part of the customer service● Administrative responsibilities including management of the entire customer database as well as overlooking the handling of laboratory tests, dispensation of medications and doctor’s reports Show more Show less

Medical Practice Manager

• Jun 2014 - Aug 2015

● In sole charge of running all aspects of the Breast Atelier Centre, an independent subsidiary of the Clinic Pyramide, specialising in surgical breast procedures● Pre-launch advertising, marketing and public relations using a range of different media channels ● Entire pre-opening project management including interior design coordination, office management planning and implementation of complete office software systems ● Responsible for smooth running of the private clinic on a… ● In sole charge of running all aspects of the Breast Atelier Centre, an independent subsidiary of the Clinic Pyramide, specialising in surgical breast procedures● Pre-launch advertising, marketing and public relations using a range of different media channels ● Entire pre-opening project management including interior design coordination, office management planning and implementation of complete office software systems ● Responsible for smooth running of the private clinic on a day-to-day basis: organization of entire medical administration and accounting including all invoicing, purchasing and P&L● HR responsibilities for the staff including hiring and training Show more Show less

Specialized Surgery Technician

• May 2010 - May 2014

● Operation planning, preparation and post-processing for all plastic, reconstructive as well as breast cancer procedures● Perioperative assistance in theatre, supervision of patient`s pre and postoperative care including post- surgical check-ups and consultation assistance● General administrative duties including responsibility for purchasing of all surgical materials

Specialized Surgery Technician

• Oct 2008 - Mar 2010

● Instrumentation of surgical procedures in the specialist fields of: reconstructive, cardiovascular, thoracic and visceral surgery ● Preparation and planning as well as post-surgical processing. Overseeing and ensuring strict adherence to hygiene precautions in the designated sterile zones● Full responsibility for postoperative monitoring of patients ● Organization and administration of all surgical procedures ● Initiation, training and supervision of all new employees in the… ● Instrumentation of surgical procedures in the specialist fields of: reconstructive, cardiovascular, thoracic and visceral surgery ● Preparation and planning as well as post-surgical processing. Overseeing and ensuring strict adherence to hygiene precautions in the designated sterile zones● Full responsibility for postoperative monitoring of patients ● Organization and administration of all surgical procedures ● Initiation, training and supervision of all new employees in the department Show more Show less

Technical Instrument Nurse

• Oct 2005 - Sep 2008

● Theatre/OR-practical training placement at the University Hospital Zürich, department of reconstructive and visceral surgery● A&E - practical training placement at the University Hospital, Zürich, accident and Emergency Unit ● Theatre/OR-practical training placement at the GZO Hospital, Wetzikon, departments of Urology, Visceral Surgery, EN&T

Medical Practice Assistant

• Feb 2004 - Feb 2005

● Administration, including patient correspondence● Organisation and running of busy consultation hours● Laboratory and blood work, samples testing and x-ray examinations