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Experience

    • Jordan
    • Transportation, Logistics, Supply Chain and Storage
    • 1 - 100 Employee
    • Senior Operation
      • Mar 2023 - Present

      As a Senior Operation the essential responsibilities, activities, and duties for this position summarised as follow: • Proactively manage daily freight forwarding activities of the company to include all sea, air, and road operations import/export process. • Follow up shipping instructions and coordinate shipments with customers and shipping lines. • Responsible for the accuracy of invoices, bills of lading, shipping statements, and the achievement of KPIS. • Monitoring shipments and keeping clients updated on progress/any delays. • Co-ordination and communication with various parties (including customers, overseas agents, etc.) • Follow up and communicate on daily basis with clients and send arrival notice to them. • Maintain accurate records and weekly reports to the top management. Show less

    • Jordan
    • Freight and Package Transportation
    • 1 - 100 Employee
    • Inbound Sales Executive
      • May 2022 - Mar 2023

      As an Inbound Sales Executive the major duties, tasks, and responsibilities for this role include the following: • Maintained existing customer relations as well as expand our customer base. • Used PIL system for filing prices, create RFA number (Contract Number), and modifying data. • Handled inquiries from clients to arrange the booking from point of origin to final delivery point. • Communicate and update customers on a regular basis on the status of their shipments. • Preparing weekly report for higher management to evaluate the lost business and other opportunities to enhance the pricing strategy to secure market share. • Prepare daily sales report and monthly business plan. • Regularly visiting existing accounts validating our service levels and secure customer generated revenues. Show less

    • Sales Incharge & PR
      • Dec 2020 - Mar 2022

      As a Sales Incharge & Public Relation the primary roles, responsibilities, and duties include the following: • Implemented all sales objectives and action plans to reach and exceed set targets. • Developed strong and ongoing relationships with prospects and customers. • Coordinated with other team members and departments to optimize the sales effort. • Dealing with enquiries from public and related organizations and build strong relationship with them. • Represented the company at grand opening and events. • Dealing with government and legislative agencies on behalf of the organization. • Organized and attended promotional events such as press release, tours, and visits. Show less

    • Jordan
    • Transportation, Logistics and Storage
    • 1 - 100 Employee
    • Sales Executive
      • Jan 2018 - Dec 2020

      Sales Executive at Ammon Shipping & Transport / A Naouri Group Company - As Agents for EVERGREEN Shipping Line As a Sales Executive I was required to perform the following duties and responsibilities: • Established and managed relationships with customers in need of the firm’s freight transportation services. • Initiated daily sales calls to current and prospective clients to arrange shipments. • Maintained consistently positive interactions to nurture customer relationships by regular sales visit. • Secured new customers, maintaining and developing existing accounts. • Developed an effective action plan in order to achieve annual sales target. • Promoted the services and products of all entities and coordinate sales efforts with other department sales. • Assimilated market information and take part in the overall business development through weekly sales meetings. Show less

    • Logistics Coordinator / Internship
      • Nov 2017 - Jan 2018

      During my internship as a Logistics Coordinator my essential duties and responsibilities was: • Requested import and export shipping rates whether sea/air freight or land transportation. • Tracked all the exporting and importing shipments. • Reviewed purchase orders and shipping documents to ensure accuracy. • Reviewed freight costs, transportation rates, and the prices of raw materials to keep costs down. • Regularly communicated with customers to understand their supply needs. • Ensured the safe and timely pick-up and delivery of shipments. • Prepared accurate reports to upper management. Show less

Education

  • Applied Science University
    Bachelor's degree, Marketing
    2013 - 2017
  • Consultation and Training Center CTC of German Jordanian University
    Certificate of Training
    2022 - 2022
  • Amadeus
    Training Diploma, Travel Agency Basic Functionality & Central Ticketing Course
    2020 - 2020
  • Jordan Academy for Maritime Studies
    Training Course, Maritime Transport - Agencies and Insurance
    2019 - 2019
  • Queen's University Belfast
    Certificate - One-Day Workshop, Basics of Personal Development
    2016 - 2016

Community

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