Experience

Input Output (IOHK)
• Singapore
• Software Development
• 300 - 400 Employee
• Head of Legal Operations

  • Nov 2021 - Present


Tokyo Electron US

• Japan
• Semiconductor Manufacturing
• 700 & Above Employee

• Head of Legal Operations

  • 2019 - Dec 2021

• Paralegal / Project Manager

  • 2018 - 2019



Zengistics

• United States
• Transportation, Logistics, Supply Chain and Storage
• 1 - 100 Employee

• Senior Compliance / Operations Manager

  • 2017 - 2018

  • Selected by company’s President (CEO) to spearhead operational integration of a Compliance Department• Led and managed negotiation of single and multi-project contracts ($45M value) throughout contract lifecycle, ensuring compliance of business units with contractual provisions• Developed short- and long-term plans to ensure the realization of bid and contracts negotiation strategies; captured 30% reduction in third party vendor pricing• Established vendor on-boarding process; secured 43% increase in compliance and reduced vendor setup time by 62%• Cut contract review and negotiation turn-around time from 8 weeks to an average of 2 business days with an increase in compliance (85%)• Decreased manpower requirements 48% and overtime 63%—while achieving 12% increase in production • Developed Standard Operating Procedures to ensure accurate and controlled accountability and mitigate risk; trained company on risk mitigation procedure to realize decrease in claims by 35%+ per sales representative (further reduced number of claims by 29% by developing and implementing a carrier performance rating system)• Reduced claim handling from 7 months (average) to 44 days (average); amplified customer satisfaction by 92%• Earned more promotions than any other company employee (of 140) Show less

• Senior Account / Logistics Executive

  • 2017 - 2017

  • Bolstered on-time deliveries by 40% within first 6 months in role via diplomatic and aggressive expediting; significantly increased customer satisfaction• Delivered results against sales quotas of 192%, 237%, 258%, and 353% with noted consistency• Reduced expenses as a percentage of sales by 46% by renegotiating vendor contracts, reducing excess staff, and employing strict expenditure management • Transformed account team and account structure to reduce redundancy and overall labor cost by 15%--while enhancing team morale and productivity• Devised robust 3PL management and contracting strategy to align delivery, service, and cost with company goals Show less

• Operations - Administration Manager

  • 2016 - 2017

  • Amplified document collection procedure and time by 95%• Cut accounts receivable days—from 78 days (average) to 43 days in the first quarter—and maintained level• Revamped and enhanced process for collecting outstanding documents and payments; secured 63% reduction in number of outstanding documents from carriers

• Business Development Manager

  • 2016 - 2016

  • Exceeded goal of cold-calling (by 20%) and goal of setting up new customers (by 28%) with consistency• Established new clients—responsible for $12M+ in annual revenue• Slashed number of duplicate accounts in Salesforce by 63%• Analyzed and provided objective and in-depth understanding of customers, competitors, and product performance to optimize sales performance