Steven Blanchard
Executive Vice President of Operations & IT at The Mississippi Lottery Corporation- Claim this Profile
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Topline Score
Bio
Thomas Bousquet
In a job that has a lot of room for error, Steve is thorough in his work and always looks for ways to improve procedures that are in place. In the time that I worked with him he demonstrated strong leadership skills and the ability to learn new tasks.
Thomas Bousquet
In a job that has a lot of room for error, Steve is thorough in his work and always looks for ways to improve procedures that are in place. In the time that I worked with him he demonstrated strong leadership skills and the ability to learn new tasks.
Thomas Bousquet
In a job that has a lot of room for error, Steve is thorough in his work and always looks for ways to improve procedures that are in place. In the time that I worked with him he demonstrated strong leadership skills and the ability to learn new tasks.
Thomas Bousquet
In a job that has a lot of room for error, Steve is thorough in his work and always looks for ways to improve procedures that are in place. In the time that I worked with him he demonstrated strong leadership skills and the ability to learn new tasks.
Experience
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The Mississippi Lottery Corporation
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United States
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Entertainment Providers
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1 - 100 Employee
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Executive Vice President of Operations & IT
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Jul 2021 - Present
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Senior Vice President of Operations & IT
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Aug 2020 - Jun 2021
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Senior Vice President of Gaming & IT
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Jul 2019 - Aug 2020
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Intralot
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Greece
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IT Services and IT Consulting
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700 & Above Employee
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Corporate Operations Manager
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Jun 2014 - Jun 2019
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Business Analyst
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May 2012 - Jun 2014
As a Business Analyst in the lottery gaming industry, my job entails the following:- Quality Assurance Testing- Writing / Editing Technical Documentation- Provide technical support for the New Hampshire Lottery- Work with AIX, UNIX, LINUX, Windows, and other operating systems- Operate proprietary Intralot, Inc. software applications
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System Operator and Lead System Operator
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Jun 2010 - May 2012
December '11 Employee of the Month AwardAssist the Business Analyst with Quality Assurance testingWork closely with New Hampshire Lottery Commission to ensure quality products.Provide technical support for systems, including cluster of IBM AIX servers for processing transactions, cluster of Windows 2000, Vista, 7 servers (Oracle DB), mail, file serversRun queries on relational databases to satisfy information requestsOperate proprietary Intralot, Inc. software applicationsMonitor communications devicesRun computer backup proceduresProvide PC support for office staffMaintain & troubleshoot peripherals including printers, fax machines, scannersPrepare RFP’s to State LotteriesEnsure 24/7 system up-time.Supervision and delivery of data center operational procedures.Quality assurance testing of New Hampshire Lottery softwareDevelopment of procedures and checklists for data center operations.Management of INTRALOT's DSL, 3G and Satellite wide area networks.Management of INTRALOT's VT and NH primary and disaster recovery LOTOS O/S gaming systems.Manages the installation and removal of commercial network communications for the retail environment.Conducts research of LOTOS O/S Gaming System data to identify winner information for communication to the lotteryEnsures all financial data balances across Primary, Disaster and ICS systems.Provides customer Interactive Voice Response telecommunication systems with draw information.Provides customer Web pages with draw information.Uses Siebel Customer Relationship Management software to collect retailer trouble call information, troubleshoot and resolve technical issues and dispatch field service technicians.
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Manager
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Sep 2005 - Jun 2010
• Managing an efficient work place • Deli Clerk • Cashier • Managing an efficient work place • Deli Clerk • Cashier
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Hypertherm, Inc.
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United States
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Summer Swage
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2008 - 2008
• Machine operator in the swage department • Quality Assurance of parts • The ability to work as a team • Machine operator in the swage department • Quality Assurance of parts • The ability to work as a team
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Education
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2006 - 2010
Vermont Technical College
B.S., Computer Engineering -
2006 - 2007
Vermont Academy of Science and Technology
High School Diploma, Computer Engineering -
Vermont Technical College
Bachelor of Science, Computer Engineering -
Randolph Union High School
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Randolph Union High School
Community
