People & Culture Coordinator

• Jan 2022 - Present

Zambrero is the biggest and most established business within Prince Group. As a quick-service restaurant, Zambrero does not only offer healthy and fresh Mexican food, but also aims to end world hunger by 2025 through the Plate for Plate initiative. As the People & Culture Coordinator, I support the wider Zambrero network and work together with the People & Culture Business Partner on new people projects.• Being involved and leading people projects such as new perks & benefits programs by liaising with external and internal stakeholders.• Redesigning and improving the onboarding experience for new employees through e.g., designing a branded welcome package and analysing communication and touchpoints with new employees. • Leading the on- and offboarding of employees by liaising with different departments such as the hiring manager and IT.• Giving People & Culture inductions to new head office employees.• Writing contracts and other required letters.• Assisting with employment-related inquiries from restaurant and Head Office employees.• Reviewing, updating, and writing new policies.• Leading sponsorship processes together with our lawyer • Fulfilling ad hoc duties as required.

Human Resources Assistant

• Jul 2021 - Jan 2022

• Writing contracts and other required letters.• Ensuring the smooth on- and offboarding of employees by liaising with different departments such as the hiring manager and IT.• Giving HR inductions to new head office employees and introducing them to other employees.• Supporting the HR Manager throughout the sponsoring process of employees.• Fulfilling administrative and ad hoc duties as required.

Human Resources Assistant

• Aug 2020 - Jul 2021

Prince Group is an Australian group founded by Dr. Sam Prince that comprises seven businesses from healthcare to hospitality with the mission to give back to people in need. Reporting to the Group HR Manager, my focus was on recruiting new employees and onboarding them.• Responsible for the early recruitment stages across three businesses (Zambrero, Next Practice, Sam Prince Hospitality Group) which included CV and phone screening and booking successful candidates in for interviews. • Writing contracts and other required letters.• Ensuring the smooth on- and offboarding of employees by liaising with different departments such as the hiring manager and IT.• Giving HR inductions to new head office employees and introducing them to other employees.• Supporting the HR Manager throughout the sponsoring process of employees.• Fulfilling administrative and ad hoc duties as required.

Event Staff (casual)

• Dec 2019 - Feb 2020

- Adapted quickly to new situations, varying co-workers and customers when working in different places. - Built rapport quickly with a variety of people when dealing with different clients and co-workers. - Utilised strong teamwork skills to solve upcoming problems effectively and quickly. - Adapted quickly to new situations, varying co-workers and customers when working in different places. - Built rapport quickly with a variety of people when dealing with different clients and co-workers. - Utilised strong teamwork skills to solve upcoming problems effectively and quickly.

Food And Beverage Intern

• Sep 2019 - Dec 2019

- Provided strong customer service when waitressing in the hotel restaurant and for events. - Demonstrated professionalism and organisational skills when working at the Food & Beverage admin office. - Gained insights into the marketing and sales department. - Provided strong customer service when waitressing in the hotel restaurant and for events. - Demonstrated professionalism and organisational skills when working at the Food & Beverage admin office. - Gained insights into the marketing and sales department.

Sales And Marketing Intern

• Mar 2019 - Jun 2019

- Conducted a company and marketing analysis in Spanish to improve the company’s marketing strategy. - Acquired leadership skills by selling and guiding day trips with around 30 students to places in Spain. - Conducted a company and marketing analysis in Spanish to improve the company’s marketing strategy. - Acquired leadership skills by selling and guiding day trips with around 30 students to places in Spain.

HR and Marketing Manager

• Sep 2017 - Sep 2018

Founded in 2013 by three students, the KarlsCafe has become the heart of the Karlshochschule International University. With a team of 13 students, the café offers food and beverages to university staff and students at an affordable price.• Human Resources - Developed a strong understanding of the organisational needs and values and used decision-making skills when selecting and recruiting new employees. - Broke down complex tasks by using interpersonal and communication skills when onboarding and training new staff. - Organised staff events and team meetings to build a positive and empowering work culture. • Marketing- Demonstrated high attention to detail when creating social media posts and other visuals. - Used strong organisational and analytical skills to plan and launch new products. • General management - Developed strong decision making and problem-solving skills through everyday challenges. - Demonstrated passion and commitment by working at the café daily while studying full-time. - Utilised organisational skills to fulfilled administrative and ad hoc duties. Achievement: Helped to overcome financial downturns from past years by successfully hiring and training 7 new employees, restructuring the business and implementing a variety of new products.

Barista

• Sep 2016 - Sep 2018

- Catering to different customers’ needs by proving strong customer service and building relationships. - Developed efficient time management and multi-tasking skills through preparing food and drinks simultaneously and under time pressure. Achievement: Promoted to HR and Marketing Manager to lead the university café with two other students.

HR Intern

• Aug 2017 - Sep 2017

- Assessing and evaluating skills when screening resumes, recruiting, and selecting new employees. - Utilising communication and multitasking skills to conduct telephone interviews successfully. - Registered new members and kept track of visa and RSA expiries by deploying organisational skills. - Supporting the team with office administration duties, such as filing documents, sending out reminders, answering emails and phone calls and scheduling appointments. Achievement: Helped to fulfill the weekly hiring targets by recruited the right candidates that provided the desired attitudes and experiences.

Event Staff

• Nov 2015 - Jun 2016

Film production Intern

• Jun 2015 - Oct 2015

- Set up film sets- Filmed live events and for documentaries- Edited footage - Set up film sets- Filmed live events and for documentaries- Edited footage