Experience

NHS Leicester City Clinical Commissioning Group

• United Kingdom
• Health, Wellness & Fitness
• 1 - 100 Employee

• Integration & Transformation Support Officer

  • Nov 2021 - Present

• Senior Integration and Transformation Assistant

  • Jan 2021 - Present

  Support projects relating to the delivery of integrated care in the CCG. Bringing together services across health and social care to work more jointly and closer together. Support the commissioning of services within PCN's and offering support .

• Senior Communications and Engagement Officer

  • Jul 2020 - Dec 2020

  Project management of consultations via new and unexplored digital engagement methods.Seldom heard engagement and creating documents in easy read.Stakeholder management and database management.Social media content creation.



Midlands and Lancashire Commissioning Support Unit

• United Kingdom
• Hospitals and Health Care
• 400 - 500 Employee

• Consultation and Engagement Officer

  • Apr 2017 - Jul 2020

  Supporting the communications and engagement team in a wide variety of projects.Content management for websites, internet and intranet.Publishing health campaigns via social mediaInternal staff engagement.I organise and manage conferences and events and project manage national NHS consultations and engagement work to meet service targets in my geographical area. I conduct market research, patient surveys, analyse qualitative and quantitative data and use the information to implement and improve primary care services for our patients using various methodologies like ELC.I organise and facilitate events for public, patients and client's dependent on their needs.I convert large documents into easy read format suitable for people of all abilities.



NHS Arden & GEM CSU

• United Kingdom
• Hospitals and Health Care
• 400 - 500 Employee

• Marketing, communications and engagement officer

  • Aug 2013 - Mar 2017

  I organise and manage conferences and events and project manage national NHS consultations and engagement work to meet service targets in my geographical area. I conduct market research, patient surveys, analyse qualitative and quantitative data and use the information to implement and improve primary care services for our patients.I organise and facilitate events for public, patients and client's dependent on their needs.I convert large documents into easy read format suitable for people of all abilities.



NHS Leicestershire County and Rutland PCT

• Membership, Communications and Engagement Officer

  • Apr 2009 - Aug 2013

  I organise and manage conferences and events and project manage national NHS consultations and engagement work to meet service targets in my geographical area. I conduct market research, patient surveys, analyse qualitative and quantitative data and use the information to implement and improve primary care services for our patients.I organise and facilitate events for public, patients and client's dependent on their needs.I convert large documents into easy read format suitable for people of all abilities.



Migraine Action Association

• Marketing, membership & administration support officer

  • Mar 2008 - Mar 2009

   Ensure smooth day to day running of the office. Manage membership database and all communication with members. Manage day to day relationships with suppliers, partners and health professionals. Communication will all parties involved in charity delivered at a high standard by post, telephone, fax and e-mail. Process all finance and accounts for the charity and maintain a petty cash system. Event management and co-ordination and marketing of newsletters and leaflets including distribution.



Next Directory

• Customer service advisor

  • Oct 2007 - Mar 2008

   To process effectively all orders, returns, payments from customers. To manage complaints and deal with any issues. Act as a personal shopper and aid in decision making and spending  To process effectively all orders, returns, payments from customers. To manage complaints and deal with any issues. Act as a personal shopper and aid in decision making and spending