Assistant Manager (Digital Outreach and Support)

• Mar 2023 - Present

Medical Informatics Specialist

• Oct 2021 - Feb 2023

Senior Technical Officer

• May 2011 - Sep 2021

- Ensure smooth operations of the lab by providing timely support for the laboratories which include testing of program before lab session, installation of software programs and ensure lab equipment is working and kept properly. - Troubleshooting system and network problems and diagnosing hardware or software fault - Offer technical support for end-users and exercise proper procedural documentation, users' guide and relevant reports. - Monitoring and maintaining computer systems and servers, including Installation and configuration of computer hardware operating systems and application - Perform a daily check on the license server to ensure the software is running properly. - Assist in sourcing quotations for computer hardware/software - Participate in university-wide event (E.g. Open House, Student Orientation) - Ensure Bizsafe requirements are met. Show less

Temp Management Support Officer

• Jan 2011 - Apr 2011

(School of Business and Accountancy) - Data entry (CCA records, Lecturers info…) - Update of Entrepreneur Connect website using Sharepoint - Coordinate with lecturers on their timetable - Assist in Event - Call up students for JPSAE interview - Gather graduation guest list from various Director and Managers (School of Business and Accountancy) - Data entry (CCA records, Lecturers info…) - Update of Entrepreneur Connect website using Sharepoint - Coordinate with lecturers on their timetable - Assist in Event - Call up students for JPSAE interview - Gather graduation guest list from various Director and Managers

Printer Tester

• Oct 2010 - Nov 2010

(Fuji Xerox Singapore Software Centre) - Testing software functions of multifunction printers/copiers - Upgrade/downgrade printer software version - Record any error message encountered into database - Conduct performance test on printer’s speed (Fuji Xerox Singapore Software Centre) - Testing software functions of multifunction printers/copiers - Upgrade/downgrade printer software version - Record any error message encountered into database - Conduct performance test on printer’s speed

Student Admin Assistant

• Feb 2008 - Sep 2008

(Human Resource Dept) - Assist work staff in organizing lecturer's file record - Prepare documentation and photocopying - Record data in Excel format (School of Business and Accountancy) - Update the CCA records for students into school system (Human Resource Dept) - Assist work staff in organizing lecturer's file record - Prepare documentation and photocopying - Record data in Excel format (School of Business and Accountancy) - Update the CCA records for students into school system

Web Assistant

• Apr 2007 - Aug 2007

- Revamp the company website by having a new design layout, re-organize the content structure and easy navigation for the users - Link exchange with other sites to increase readership and link popularity on search engine - Revamp the company website by having a new design layout, re-organize the content structure and easy navigation for the users - Link exchange with other sites to increase readership and link popularity on search engine