Sabera Adam

Senior Business Analyst at GLOTECH, Inc.
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Contact Information
us****@****om
(386) 825-5501
Location
Orlando, Florida, United States, US

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5.0

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Janet LeClair

Sabera is first and foremost, a lovely, wonderful person to work with and to get to know. The fact that she is highly skilled and knowledgeable and effective in her work, day in and day out feels like a given, once you have the opportunity to work with her. I’ve seen her execute the role of business analyst/product analyst with comprehensive business acumen; encircling the needs of both her customer and her peer groups in IT. I certainly would jump at the chance to work with Sabera again. She’s an asset to any endeavor.

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Experience

    • United States
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Senior Business Analyst
      • Jul 2020 - Present

    • United States
    • Hospitality
    • 700 & Above Employee
    • Senior Business Analyst
      • Jan 2018 - May 2020

      • Interpreted, documented and translated business requirements into detailed functional specifications, creating well-structured use cases and activity diagrams into Blueprint requirements management tool. • Managed the change request process to ensure minimum impact on cost and time. • Collaborated with Product Owner to develop and groom project backlog stories in Jira or Salesforce project tool, as applicable. • Responsible for creating and updating user and collaborated with vendor partners to ensure user stories were fully defined. • Identified reporting requirements and documented updates to reporting tool and report outputs in collaboration with business and development teams. • Participated with initial testing to ensure that documented acceptance criteria were met, and created UAT test scripts for the Community Marketing Program (CMP) processes and provided test script execution support during the testing process. Show less

    • United States
    • Entertainment Providers
    • 700 & Above Employee
    • Senior Business Analyst Lead
      • Feb 2015 - Oct 2017

      • Documented user stories for functional and high level technical requirements for a Call Center management system using ServiceNow as a SaaS solution. • Created UAT test scripts for the Release Management module and provided input for the Release Management training material. • Functioned as a business analyst team lead on a website redesign project. Liaised with business and vendor on prioritization of web page delivery and facilitated the review and approval of various web pages/modules with the business. • Participated in managing product backlog and scheduled releases. • Provided production support for websites by triaging issues to determine criticality and ensured identified hotfixes were timeously resolved to minimize website downtime. • Co-ordinated with business, IT, Server Support, QA and UAT to ensure releases and hotfixes were successfully deployed to production. Show less

    • United States
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Senior Business Analyst
      • Jun 2011 - Jan 2015

      • Collaborated with stakeholders at all levels to identify and analyze core requirements and key features on new product development projects and product enhancement initiatives. • Prepared relevant documentation such as business requirements documents (BRD), use cases and activity diagrams and screen mock-ups to support requirements. • Documented release communications and served as point of contact for the training team. • Collaborated with stakeholders at all levels to identify and analyze core requirements and key features on new product development projects and product enhancement initiatives. • Prepared relevant documentation such as business requirements documents (BRD), use cases and activity diagrams and screen mock-ups to support requirements. • Documented release communications and served as point of contact for the training team.

Education

  • De Montfort University
    Master of Business Administration - MBA
  • University of the Witwatersrand
    Bachelor of Arts - BA

Community

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